At a Glance
- Tasks: Provide top-notch admin support and customer service for the SEND team.
- Company: Join Medway Council's dedicated Education and SEND team.
- Benefits: Competitive daily rate, office-based work, and potential contract extension.
- Other info: Office-based 3 days a week with a supportive team environment.
- Why this job: Make a real difference in the lives of children with special needs.
- Qualifications: Experience in administrative roles and excellent communication skills.
The predicted salary is between 48000 - 52000 £ per year.
Location: Chatham (Office-based 3 days per week)
Contract: Interim (Initial 3 months, with potential extension)
Rate: 200 per day (umbrella)
About the Role
We are currently seeking an experienced Business Support Officer to join Medway Council's Education and SEND team on an interim basis. This is a key role within the Hub Inclusion Team, providing high-quality administrative and customer support to ensure the effective delivery of services for children and young people with Special Educational Needs and Disabilities (SEND).
Important: This role requires a commitment to attend the office at Gun Wharf 3 days per week. Please only apply if you can meet this requirement.
Key Responsibilities
- Provide proactive administrative support across Hub Inclusion Team activities
- Act as the first point of contact, delivering excellent customer service
- Respond to calls and emails promptly, maintaining accurate records
- Communicate clearly and professionally with a wide range of stakeholders
- Manage enquiries, including sensitive and confidential information
- Coordinate diaries, appointments, and scheduling
- Maintain databases and administrative systems in line with council processes
- Take accurate minutes and support SEND and partnership meetings
- Organise meetings, training sessions, and events end-to-end
- Prepare reports, documentation, and statutory returns
SEN Business Support Officer in Medway employer: Service Care Solutions
Medway Council is an excellent employer, offering a supportive work culture that prioritises the well-being and professional development of its staff. As part of the Education and SEND team in Chatham, employees benefit from meaningful work that directly impacts the lives of children and young people with Special Educational Needs and Disabilities, alongside opportunities for growth and collaboration within a dedicated team. The office-based role fosters a sense of community, ensuring that staff can engage fully with their colleagues while contributing to vital services in the local area.
