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- Tasks: Coordinate travel assistance for children with Special Educational Needs and Disabilities.
- Company: North London Local Authority with a focus on community support.
- Benefits: Competitive hourly rate, hybrid working, and impactful community engagement.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in young people's lives by ensuring safe access to education.
- Qualifications: Experience in education or social care, especially with SEND.
The predicted salary is between 30000 - 40000 £ per year.
A North London Local Authority is seeking an experienced SEND Broker to join their Procurement and Commissioning Hub on an interim basis. This key role supports children and young people with Special Educational Needs and Disabilities (SEND) by coordinating and managing travel assistance arrangements. The successful candidate will ensure transport solutions are safe, appropriate and tailored to individual needs, while working closely with families, schools and transport providers. You will play a vital part in ensuring young people can access education safely and reliably, while maintaining compliance with statutory guidance and delivering a high-quality, customer-focused service.
Key Responsibilities
- Assess travel assistance needs for children and young people with SEND
- Process applications in line with Home to School / College Transport Policy
- Conduct home visits and complete detailed needs and risk assessments
- Manage and monitor a personal caseload to meet service targets
- Liaise with parents/carers, schools, social workers and transport providers
- Support SEND travel panel processes, including agenda preparation and minute-taking
- Resolve issues, complaints and incidents through investigation and mediation
- Maintain accurate records and contribute to audits and reporting
- Identify opportunities for cost savings and support budget monitoring
- Promote independence, including identifying candidates for travel training programmes
About You
- Experience working in education, health or social care, ideally with SEND
- Strong understanding of SEND and home to school transport processes
- Experience conducting home visits and assessments
- Excellent communication skills (written and verbal)
- Ability to manage a busy caseload and prioritise effectively
- Confidence working collaboratively with families and multi-agency partners
- Strong report writing and administrative skills
- A proactive, flexible and solution-focused approach
Desirable
- Knowledge of systems such as CareFirst or Synergy
- Experience working within a multi-disciplinary environment
Key Skills & Attributes
- Strong stakeholder management and partnership working
- Ability to handle sensitive and complex situations professionally
- Problem-solving mindset with a focus on service improvement
- Organised, adaptable and results-driven
- Commercial awareness and ability to support value for money
SEND Travel Broker in London employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Travel Broker in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education and social care sectors. Let them know you're on the lookout for a SEND Broker role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Get your interview game on point! Research common questions for SEND roles and practice your responses. Highlight your experience with assessments and stakeholder management to show you’re the perfect fit.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved issues or improved processes in previous roles. This will demonstrate your proactive approach and ability to handle complex situations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace SEND Travel Broker in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SEND and travel assistance. We want to see how your skills match the role, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since this role involves liaising with families, schools, and transport providers, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can handle sensitive situations and find solutions. Share specific instances where you’ve successfully resolved issues or improved processes in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Service Care Solutions
✨Know Your SEND Stuff
Make sure you brush up on your knowledge of Special Educational Needs and Disabilities (SEND) and home to school transport processes. Familiarise yourself with relevant policies and legislation, as this will show that you're serious about the role and understand the challenges involved.
✨Showcase Your Communication Skills
Since you'll be liaising with families, schools, and transport providers, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations, to highlight your ability to handle complex conversations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to assessing travel needs or resolving complaints. Think through potential situations you might face in the role and how you would approach them. This will help you showcase your problem-solving mindset and proactive approach.
✨Highlight Your Organisational Skills
With a busy caseload to manage, it's important to demonstrate your organisational abilities. Share specific examples of how you've successfully managed multiple tasks or projects in the past, and explain your strategies for prioritising effectively to meet service targets.