Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead property management and oversee relationships with managing agents in Islington.
- Company: Join a reputable Housing Association focused on community and service excellence.
- Benefits: Competitive pay, potential for temp-to-perm, and a supportive work environment.
- Why this job: Make a real difference in housing management while developing your career.
- Qualifications: Experience in leasehold or property management and strong communication skills.
- Other info: Dynamic role with opportunities for professional growth and a referral bonus.
The predicted salary is between 25 - 27 £ per hour.
Overview: Lead Property Management Officer in Islington. Temporary, full-time position with a Housing Association, providing expert oversight of leasehold and shared ownership properties while leading managing agent relationships, service charges, and major works compliance.
Responsibilities:
- Lead and manage relationships with external managing agents across the portfolio
- Scrutinise service charge, ground rent, reserve fund invoices and third-party budgets
- Oversee Section 20 consultation processes and monitor major works projects
- Act as the main point of contact for leaseholders and shared owners, providing clear advice on leases and responsibilities
- Support finance teams with year-end accounts, balancing charges, and statutory notices
- Maintain accurate leasehold, service charge, and major works records and databases
- Investigate and resolve complex complaints, including liaison with the Housing Ombudsman and First-Tier Tribunal cases
Candidate: The successful candidate will have previous experience in a similar leasehold or property management role within a Housing Association, local authority, or managing agent environment. Strong knowledge of leasehold and shared ownership housing management. Proven experience managing service charges, budgets, and financial queries. Sound understanding of housing law, compliance, and Section 20 processes. Experience working with managing agents, contractors, and internal compliance teams. Confident communicator with the ability to handle complex resident and stakeholder issues.
Contract: Working Hours: 35 hours per week. Length of Contract: 3 months, potential for temp-perm. Rate: The pay range for the role is £29.85 to £31.18 per hour LTD company rate; the PAYE equivalent is £25.45 to £26.58 per hour, inclusive of holiday.
How to Apply: If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further. Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations.
Lead Property Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, especially those who have experience with housing associations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold and shared ownership housing management. Be ready to discuss your experience with service charges and compliance, as these are hot topics for the Lead Property Manager role.
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate how you handle complex resident issues and liaise with managing agents. Use real-life examples to illustrate your problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Property Manager role. Highlight your experience in leasehold and shared ownership housing management, and don’t forget to mention any relevant compliance knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific experiences that relate to managing service charges and working with external agents.
Showcase Your Communication Skills: As a confident communicator, it's essential to demonstrate this in your application. Use clear and concise language, and if possible, include examples of how you've handled complex resident issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of leasehold and shared ownership housing management. Familiarise yourself with the key responsibilities listed in the job description, especially around service charges and compliance. This will help you answer questions confidently and show that you're the right fit for the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed relationships with external agents or resolved complex complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to handle challenging scenarios.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face in property management, or how they measure success in this role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Showcase Your Communication Skills
As a Lead Property Manager, you'll need to communicate effectively with various stakeholders. During the interview, focus on articulating your thoughts clearly and confidently. Practice active listening as well, so you can respond appropriately to the interviewer's questions and comments.
