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- Tasks: Lead property management services and ensure compliance across leasehold and shared ownership properties.
- Company: Respected Housing Association in Islington with a focus on community.
- Benefits: Competitive pay, potential for temp-perm, and a supportive work environment.
- Why this job: Make a real difference in housing management while developing your career.
- Qualifications: Experience in property management and strong knowledge of housing law.
- Other info: Dynamic role with opportunities for professional growth and a referral bonus.
Find out more about this role by reading the information below, then apply to be considered. Islington Temporary Full Time
An excellent opportunity has arisen for an experienced Lead Property Management Officer to join a respected Housing Association in Islington, providing expert oversight of leasehold and shared ownership properties while leading on managing agent relationships, service charges, and major works compliance.
THE ROLEAs Lead Property Management Officer, you will coordinate and oversee property management services delivered by third-party managing agents, ensuring high standards of compliance, financial control, and customer service across leasehold and shared ownership homes.
- Lead and manage relationships with external managing agents across the portfolio
- Scrutinise service charge, ground rent, reserve fund invoices and third-party budgets
- Oversee Section 20 consultation processes and monitor major works projects
- Act as the main point of contact for leaseholders and shared owners, providing clear advice on leases and responsibilities
- Support finance teams with year-end accounts, balancing charges, and statutory notices
- Maintain accurate leasehold, service charge, and major works records and databases
- Investigate and resolve complex complaints, including liaison with the Housing Ombudsman and First-Tier Tribunal cases
The successful candidate will have previous experience in a similar leasehold or property management role within a Housing Association, local authority, or managing agent environment.
- Strong knowledge of leasehold and shared ownership housing management
- Proven experience managing service charges, budgets, and financial queries
- Sound understanding of housing law, compliance, and Section 20 processes
- Experience working with managing agents, contractors, and internal compliance teams
- Confident communicator with the ability to handle complex resident and stakeholder issues
Working Hours: 35 hours per week
Length of Contract: 3 months, potential for temp-perm
Rate: The pay range for the role is £29.85 to £31.18 per hour LTD company rate. The PAYE equivalent is £25.45 to £26.58 per hour, inclusive of holiday.
If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further. Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations.
Lead Property Manager in Islington employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Property Manager in Islington
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in leasehold and shared ownership management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence and refine your responses to common questions related to property management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Property Manager in Islington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management, especially with leasehold and shared ownership. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lead Property Management Officer role. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention any experience you have with housing law and Section 20 processes. We’re looking for someone who can navigate these areas confidently!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of leasehold and shared ownership housing management. Familiarise yourself with the key responsibilities of the role, especially around service charges and compliance. This will help you answer questions confidently and show that you're the right fit.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in managing relationships with external agents and handling complex complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to property management or their expectations for the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
✨Be a Confident Communicator
Since the role involves liaising with leaseholders and stakeholders, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing complex issues and demonstrating your communication skills.
