Income Assessment Officer

Income Assessment Officer

The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Enfield
Temporary
Full Time
Join a dynamic local authority team in Enfield as an Income Assessment Officer, where you\’ll play a key role in providing high-quality financial assessment and income collection services. THE ROLE
As an Income Assessment Officer, you will support the Assessment Hub by delivering professional and efficient financial assessments and income-related services in line with national and local guidelines.
Assess and determine income-related benefits and financial entitlements
Handle complex collection matters and customer enquiries
Deliver high standards of customer service through written and verbal communication
Maintain accurate case records and audit trails
Engage with vulnerable clients and manage sensitive financial data
Support the implementation of automation and streamlined processes
Collaborate with internal departments and external agencies for seamless service deliveryTHE CANDIDATE
The successful candidate will have previous experience in a financial assessment or collection role within a public sector or similar environment.
Strong working knowledge of income-related assessments and associated legislation
Adaptability to work across a pooled team environment
Excellent written and verbal communication skills
Confident in using IT systems and maintaining accurate data records
Evidence of continuous professional development in financial services or assessmentTHE CONTRACT
Full time, Monday – Friday
Temporary: 3 Month Contract, potential for extension
RATE: The pay for the role is £22.00 per hour LTD company rate. The PAYE equivalent is £18.76 per hour, inclusive of holiday. HOW TO APPLY
If interested in this role, please apply directly, or email (url removed) or call (phone number removed) and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate