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- Tasks: Lead a team supporting vulnerable young people in their journey to independent living.
- Company: Join a respected Housing Association dedicated to empowering youth in Tower Hamlets.
- Benefits: Enjoy a competitive salary, pension scheme, life assurance, and training opportunities.
- Why this job: Make a real impact in young people's lives while working in a supportive environment.
- Qualifications: Experience in housing support or care settings, with strong communication and supervisory skills required.
- Other info: Full-time role with weekend shifts on a rota; referral bonus available for successful candidates.
The predicted salary is between 27000 - 36000 £ per year.
We’re recruiting a Housing Support Team Leader to join a respected Housing Association’s Young Person Support Service in Tower Hamlets, providing leadership and safeguarding oversight in a psychologically informed environment.
THE ROLE
- You will lead a team delivering high-quality housing-related support to vulnerable young people aged 16–25 within a supported accommodation setting, ensuring safety, empowerment, and progression to independent living.
- Supervise and coach frontline staff to provide consistent and safe service delivery.
- Lead on safeguarding for young people, including 16/17-year-olds, escalating concerns appropriately.
- Ensure risk assessments are conducted, reviewed and implemented effectively.
- Oversee new resident referrals, bookings, and inductions.
- Promote resident involvement through house meetings and engagement opportunities.
- Work closely with Housing Officers and partner agencies to maintain property standards and support tenancy sustainment.
- Maintain accurate records and ensure data protection and confidentiality compliance.
THE CANDIDATE
- We are looking for someone with previous experience in a similar housing support or hostel-based role, with a strong understanding of the needs and challenges faced by vulnerable young people.
- Experience supervising staff in a supported housing or care setting.
- Knowledge of safeguarding procedures and child protection frameworks.
- Ability to work within a psychologically informed environment (PIE).
- Confident communicator with strong partnership working and interpersonal skills.
- Proficient in using IT systems for case management and reporting.
THE CONTRACT
- Full time, 40 Hours per week, including weekends on a rota basis.
- Permanent Contract £32,084.50 per year.
- Plus a range of benefits including pension scheme, life assurance, medical cash back, season ticket loan, and training opportunities.
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate.
Housing Support Team Leader employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Team Leader
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by vulnerable young people. Understanding their circumstances will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Highlight your experience in supervising staff within a supported housing or care setting. Be ready to share examples of how you've successfully led teams and ensured high-quality service delivery.
✨Tip Number 3
Brush up on your knowledge of safeguarding procedures and child protection frameworks. Being able to discuss these topics confidently will show that you're prepared to take on the safeguarding responsibilities of the role.
✨Tip Number 4
Prepare to discuss your experience working within a psychologically informed environment (PIE). Think of specific instances where you've applied PIE principles to support young people effectively.
We think you need these skills to ace Housing Support Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Support Team Leader position. Highlight your relevant experience in housing support or similar roles.
Tailor Your CV: Customise your CV to reflect your experience in supervising staff, safeguarding procedures, and working with vulnerable young people. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your understanding of their challenges. Mention your leadership style and how you would create a psychologically informed environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is clear and professional, as this reflects your attention to detail.
How to prepare for a job interview at Service Care Solutions
✨Show Your Leadership Skills
As a Housing Support Team Leader, you'll need to demonstrate your ability to lead and supervise staff effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style and how it aligns with the role.
✨Understand Safeguarding Procedures
Familiarise yourself with safeguarding policies and child protection frameworks. Be ready to discuss how you've implemented these in previous roles, as this is crucial for ensuring the safety of vulnerable young people.
✨Communicate Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing your experience working with young people and partner agencies. This will help you convey your interpersonal skills effectively.
✨Demonstrate IT Proficiency
Since the role requires proficiency in using IT systems for case management and reporting, be prepared to discuss your experience with relevant software. Highlight any specific tools you've used and how they contributed to your efficiency in previous roles.
