Housing Options Officer

Housing Options Officer

Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help individuals and families secure housing and prevent homelessness through expert advice.
  • Company: Join a dedicated team in Slough focused on housing solutions and community support.
  • Benefits: Enjoy a hybrid work model with flexible hours and competitive pay.
  • Why this job: Make a real impact in people's lives while developing valuable skills in a supportive environment.
  • Qualifications: Experience in housing options or homelessness prevention is essential, along with strong communication skills.
  • Other info: This is a temporary full-time role with opportunities for professional growth.

The predicted salary is between 42000 - 60000 £ per year.

Job Description

Housing Options Officer\\n Slough\\n Temporary\\n Full-time – Hybrid\\n Are you experienced in providing housing advice and homelessness prevention? We’re looking for a Housing Options Officer to join a team in Slough and play a key role in supporting individuals and families to secure housing and avoid homelessness. THE ROLE\\n As a Housing Options Officer, you will deliver a high-quality housing advice and homelessness prevention service while ensuring compliance with relevant legislation.\\n Key responsibilities include:\\nAssess homelessness applications under the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017.\\nWork proactively to prevent homelessness by helping clients retain existing accommodation or secure alternatives.\\nConduct financial assessments to ensure housing solutions are affordable for clients.\\nProvide Personal Housing Plans tailored to clients’ needs, supporting access to education, employment, health services, and more.\\nCollaborate with landlords, family members, and partner agencies to find housing solutions.\\nOffer expert advice on complex issues such as domestic abuse, eviction, and tenancy rights.\\nMaintain accurate and up-to-date case records, ensuring compliance with statutory and council standards.THE CANDIDATE\\n The ideal candidate will have previous experience in a similar role within housing options, homelessness prevention, or tenancy relations.\\n Key skills and experience:\\nStrong knowledge of housing legislation, including the Homelessness Reduction Act 2017 and Housing Act 1996 Part 7.\\nExperience managing difficult and vulnerable clients with professionalism and empathy.\\nUnderstanding of welfare benefits and tenancy law to provide informed housing advice.\\nExcellent problem-solving, negotiation, and communication skills.\\nAbility to work independently and as part of a team in a fast-paced environment.THE CONTRACT\\n Working Hours: Full-time, Monday to Friday, 09:00 to 17:00 (3 days per week in the office).\\n Length of Contract: Temporary ongoing\\n Rate: The pay range for the role is £25.00 per hour LTD company rate.

The PAYE equivalent is £21.31  per hour, inclusive of holiday. HOW TO APPLY\\n If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss the role in more detail

Housing Options Officer employer: Service Care Solutions

Join our dedicated team in Slough as a Housing Options Officer, where you will have the opportunity to make a real difference in the lives of individuals and families facing housing challenges. We pride ourselves on fostering a supportive work culture that values collaboration and professional growth, offering comprehensive training and development opportunities to enhance your skills in housing advice and homelessness prevention. With a hybrid working model and a commitment to employee well-being, we provide a rewarding environment for those passionate about social impact.
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Contact Detail:

Service Care Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Options Officer

✨Tip Number 1

Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and your ability to provide informed advice.

✨Tip Number 2

Network with professionals in the housing sector. Attend local housing forums or workshops to meet people who work in similar roles. This can provide you with insights into the job and may even lead to referrals.

✨Tip Number 3

Prepare for scenario-based questions that assess your problem-solving and negotiation skills. Think of examples from your past experiences where you successfully managed difficult situations, especially involving vulnerable clients.

✨Tip Number 4

Research the specific challenges faced by the Slough community regarding housing. Being knowledgeable about local issues will show your potential employer that you are proactive and genuinely interested in making a difference.

We think you need these skills to ace Housing Options Officer

Knowledge of Housing Legislation
Understanding of the Homelessness Reduction Act 2017
Experience with the Housing Act 1996 Part 7
Client Management Skills
Empathy and Professionalism
Welfare Benefits Knowledge
Tenancy Law Understanding
Problem-Solving Skills
Negotiation Skills
Communication Skills
Case Record Management
Collaboration with Partner Agencies
Ability to Work Independently
Teamwork in Fast-Paced Environments

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Housing Options Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in housing options, homelessness prevention, or tenancy relations. Use specific examples to demonstrate your knowledge of housing legislation and your ability to manage vulnerable clients.

Showcase Your Skills: Make sure to highlight your problem-solving, negotiation, and communication skills in your application. Provide examples of how you've successfully navigated complex issues in the past, particularly those related to housing advice and support.

Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific requirements of the Housing Options Officer role. Mention your understanding of the Homelessness Reduction Act 2017 and the Housing Act 1996 Part 7, and explain how your background makes you a suitable candidate.

How to prepare for a job interview at Service Care Solutions

✨Know Your Legislation

Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Be prepared to discuss how these laws impact your work and how you can apply them in real-life scenarios.

✨Demonstrate Empathy

Showcase your ability to manage difficult and vulnerable clients with professionalism and empathy. Share examples from your past experiences where you successfully supported clients through challenging situations.

✨Highlight Problem-Solving Skills

Prepare to discuss specific instances where you've had to negotiate or solve complex housing issues. This will demonstrate your critical thinking and problem-solving abilities, which are essential for the role.

✨Prepare Personal Housing Plans

Think about how you would create tailored Personal Housing Plans for clients. Be ready to explain your approach to assessing their needs and how you would support them in accessing necessary services.

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