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- Tasks: Conduct property inspections, manage complaints, and ensure safety for asylum seekers.
- Company: Join a dedicated team supporting vulnerable individuals in Ellesmere Port and Cheshire.
- Benefits: Enjoy a competitive salary, company car, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in property roles is a plus, but strong communication and commitment are key.
- Other info: Permanent full-time position with an on-call rota every 10 weeks.
The predicted salary is between 21000 - 30000 £ per year.
Housing Officer Ellesmere Port / Cheshire £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers across Ellesemere Port and Cheshire. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Cheshire and Ellesmere Port. THE ROLE Key responsibilities include: Conduct monthly inspections of properties to ensure safety and compliance. Oversee onboarding and withdrawal of properties as per Local Operating Procedures. Identify and report property faults, categorizing them for prompt response. Undertake minor property repairs within trained scope and provided toolkit. Administer operational cash for utility top-ups and emergency payments. Manage customer complaints and support issue resolution. Participate in the on-call rota to ensure 24/7 service availability.THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring: A solid background in face-to-face roles with strong people skills. Confidence in conflict management and resolution. Strong organizational abilities to handle a demanding workload. A valid UK driving licence, with willingness to travel between properties. The ability to work collaboratively with colleagues and external partners.THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday – Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role further. Further positions available in locations across the North West – please ask for additional info if interested
Housing Officer employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the Asylum Accommodation and Support Services Contract (AASC). Understanding the compliance requirements will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in property management or face-to-face roles. Be ready to share specific examples of how you've successfully managed customer complaints or resolved conflicts.
✨Tip Number 3
Showcase your organizational skills by discussing how you prioritize tasks and manage a demanding workload. This is crucial for a Housing Officer, so be prepared to give examples from past experiences.
✨Tip Number 4
If you have a valid UK driving license, make sure to mention it. Being willing to travel between properties is a key requirement, and demonstrating your flexibility can set you apart from other candidates.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required skills, especially the importance of supporting vulnerable asylum seekers.
Tailor Your CV: Customize your CV to highlight relevant experience in property management or face-to-face roles. Emphasize your communication skills, conflict management abilities, and any experience working with vulnerable populations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for supporting asylum seekers. Mention specific examples from your past experiences that demonstrate your organizational skills and ability to handle demanding workloads.
Follow Application Instructions: Ensure you follow the application instructions carefully. Since the job requires emailing your CV, double-check that your documents are attached and formatted correctly before sending.
How to prepare for a job interview at Service Care Solutions
✨Show Your Commitment to Supporting Asylum Seekers
Make sure to express your dedication to helping vulnerable populations during the interview. Share any relevant experiences or motivations that drive you to support asylum seekers, as this is a key aspect of the role.
✨Demonstrate Strong Communication Skills
Prepare examples of how you've effectively communicated in previous roles, especially in face-to-face situations. Highlight your ability to manage customer complaints and resolve conflicts, as these skills are crucial for a Housing Officer.
✨Highlight Your Organizational Abilities
Discuss how you prioritize tasks and manage a demanding workload. Provide specific examples of how you've successfully handled multiple responsibilities in past positions, which will show your capability to thrive in this role.
✨Be Ready to Discuss Property Management Experience
Even if you don't have direct experience in property management, be prepared to talk about any related skills or experiences. Emphasize your willingness to learn and adapt, as well as any minor repair skills you may possess.
