Housing Management Officer - Domestic Abuse Services 📍 London, E1 8PX 💰 £15.78 PAYE per hour 🕒 Full Time 📅 3-6 Month Temporary Contract 🚨 Immediate Start Available We are currently recruiting for an experienced Housing Management Officer to join a specialist domestic abuse support service in London on a temporary basis. This is a rewarding opportunity to support women affected by domestic abuse, ensuring safe, secure, and well-managed accommodation whilst delivering a high-quality housing management service. The Role You will be responsible for the day-to-day housing management of supported accommodation, ensuring properties are safe, compliant, and maintained to a high standard whilst supporting residents to sustain their tenancies. Key responsibilities include: Managing rent collection, arrears prevention and income recovery • Supporting residents with Housing Benefit, Universal Credit and welfare-related applications • Completing property inspections, health & safety checks and risk assessments • Coordinating repairs, maintenance and void management • Issuing occupancy agreements and completing property inductions • Liaising with local authorities, registered providers and external partners • Maintaining accurate housing management records and performance data • Supporting residents with move-on plans and tenancy sustainment • Ensuring accommodation remains safe, secure and compliant at all times • Working closely with support staff to provide a positive and trauma-informed environmentThe Ideal Candidate We are looking for someone with: Previous housing management experience within supported housing, social housing or domestic abuse services • Experience managing rent accounts, arrears and tenancy-related issues • Knowledge of welfare benefits, housing benefit and DWP processes • Understanding of housing management legislation and pre-action protocols • Experience carrying out property inspections and health & safety checks • Strong administration, communication and IT skills • The ability to work effectively with vulnerable residents and partner agencies • Knowledge of domestic abuse and safeguarding principles would be highly advantageousThis is an excellent opportunity to join a respected organisation delivering vital services to vulnerable residents across London. For more information or to apply, please contact George Westhead on (phone number removed) or email (url removed)
