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- Tasks: Provide admin and customer support to Housing Officers while managing tenant enquiries.
- Company: Dynamic housing management service in Kirkby-in-Ashfield.
- Benefits: Gain valuable experience in a supportive and engaging environment.
- Why this job: Make a difference in people's lives through housing support and administration.
- Qualifications: Experience in housing and strong customer service skills required.
- Other info: Temporary role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A housing management service is seeking a Tenancy Services Administrator / Housing Support Officer in Kirkby-in-Ashfield. This fully office-based role involves providing administrative and customer support to Housing Officers.
Responsibilities include:
- Managing appointments
- Handling tenant enquiries
- Maintaining housing management systems
Ideal candidates should have housing experience and strong customer service skills. This temporary position offers valuable experience in a dynamic environment.
Housing Admin & Tenancy Support Coordinator employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Admin & Tenancy Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions related to housing administration and customer service to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled tenant enquiries or managed appointments in previous roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Admin & Tenancy Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant housing experience and customer service skills. We want to see how your background fits with the role of a Tenancy Services Administrator, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Organisational Skills: Since this role involves managing appointments and handling enquiries, make sure to highlight any experience you have in organisation and multitasking. We need someone who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Service Care Solutions
✨Know Your Housing Basics
Make sure you brush up on your housing management knowledge. Understand the key responsibilities of a Tenancy Services Administrator and be ready to discuss how your experience aligns with managing appointments and handling tenant enquiries.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your customer service experience. Think of specific situations where you successfully resolved tenant issues or improved their experience, as this role heavily relies on strong interpersonal skills.
✨Familiarise Yourself with the Systems
If you have experience with housing management systems, be ready to talk about it! If not, do a bit of research on common software used in the industry. Showing that you’re tech-savvy can really set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face, or how success is measured in this role. It shows your genuine interest in the position and the company.
