Homeless Persons Officer

Homeless Persons Officer

Temporary Home office (partial)
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At a Glance

  • Tasks: Assess homelessness applications and provide tailored support to individuals in need.
  • Company: Join a dedicated team focused on preventing homelessness in Sutton.
  • Benefits: Enjoy a competitive pay rate, hybrid working, and potential for permanent placement.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in housing legislation.
  • Qualifications: Previous experience in housing services and strong knowledge of homelessness legislation required.
  • Other info: Flexible working hours with a mandatory office day every Wednesday.

Are you an experienced Homelessness Officer with strong knowledge of housing legislation and a passion for preventing homelessness? This is a fantastic opportunity to join a busy frontline team delivering statutory homelessness assessments in Sutton.

THE ROLE

  • Assess homelessness applications and determine eligibility under statutory homelessness legislation.
  • Make complex decisions and issue robust decision letters based on legislation and guidance.
  • Deliver person-centred support and action plans tailored to individual needs.
  • Advise on housing rights, welfare benefits, and homelessness prevention solutions.
  • Build and maintain positive working relationships with internal and external partners.
  • Provide support and guidance to vulnerable clients to improve housing outcomes.
  • Maintain accurate records and case notes using relevant IT systems.

THE CANDIDATE

  • Previous experience in a similar role within a housing or homelessness service, including conducting statutory homelessness assessments.
  • Strong knowledge of Housing Act 1996 Parts VI and VII, Homelessness Reduction Act, and related case law.
  • Experience making complex homelessness decisions and drafting detailed decision letters.
  • Ability to deliver expert housing advice, including on security of tenure and welfare support.
  • Strong written and verbal communication skills, with the ability to interpret complex legislation.
  • Demonstrated ability to manage caseloads and meet targets in a busy environment.

THE CONTRACT

  • Working hours – 9am to 5pm, Monday to Friday (40 hours total, 35 paid, 5 hours unpaid lunch).
  • Travel Requirements – Frequent across Derbyshire and Nottinghamshire.
  • Working Pattern – Hybrid: mandatory office day every Wednesday in Derby, remainder community based.
  • 3 Month Contract, Temp to Perm opportunity available.
  • The pay for the role is £24.89 per hour LTD company rate. The PAYE equivalent is £21.36 per hour, inclusive of holiday.

HOW TO APPLY

To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate.

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Contact Detail:

Service Care Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homeless Persons Officer

✨Tip Number 1

Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and your ability to make informed decisions.

✨Tip Number 2

Network with professionals in the housing and homelessness sector. Attend local events or join online forums where you can connect with others in the field. This can provide valuable insights and may even lead to referrals for the position.

✨Tip Number 3

Prepare for scenario-based questions that assess your decision-making skills. Think of examples from your past experience where you successfully handled complex cases, as this will showcase your expertise and problem-solving abilities.

✨Tip Number 4

Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you are a good fit for our team and share our passion for preventing homelessness.

We think you need these skills to ace Homeless Persons Officer

Knowledge of Housing Act 1996
Understanding of Homelessness Reduction Act
Experience in statutory homelessness assessments
Ability to make complex decisions
Strong written communication skills
Verbal communication skills
Expertise in housing rights and welfare benefits
Person-centred support delivery
Case management skills
Record-keeping and documentation
Relationship-building with partners
Problem-solving skills
Ability to work under pressure
Attention to detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Homeless Persons Officer. Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act, as well as the specific duties mentioned in the job description.

Tailor Your CV: Highlight your relevant experience in housing or homelessness services. Emphasise your knowledge of housing legislation and any previous roles where you conducted statutory homelessness assessments. Use specific examples to demonstrate your skills.

Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for preventing homelessness and your ability to deliver person-centred support. Mention your experience in making complex decisions and drafting decision letters, as these are key aspects of the role.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Service Care Solutions

✨Know Your Legislation

Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act. Be prepared to discuss how these laws apply to your previous experiences and how you would use them in the role.

✨Demonstrate Your Decision-Making Skills

Be ready to provide examples of complex decisions you've made in past roles. Highlight your ability to draft robust decision letters and how you ensure compliance with legislation.

✨Showcase Your Communication Skills

Prepare to discuss how you deliver person-centred support and communicate effectively with clients. Think of examples where your communication skills helped resolve a challenging situation.

✨Highlight Your Teamwork Experience

Discuss your experience working with internal and external partners. Emphasise how you build positive relationships and collaborate to improve housing outcomes for clients.

Homeless Persons Officer
Service Care Solutions
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