At a Glance
- Tasks: Conduct property inspections, viewings, and tenancy sign-ups while providing top-notch customer service.
- Company: Join a dynamic housing team in a hybrid role covering Brighton & Chichester.
- Benefits: Earn £24.56 per hour with mileage expenses covered and flexible working options.
- Other info: Temporary contract until the end of September with opportunities for personal growth.
- Why this job: Make a real difference in the community by helping people find their homes.
- Qualifications: Experience in housing or lettings, strong communication skills, and a valid driving licence.
We are currently recruiting for a Visiting Available Homes Officer to join a busy housing team on a temporary basis through to the end of September. This is a fantastic opportunity for someone with strong customer service and housing experience who enjoys working in the community and managing a varied workload.
This is a hybrid position with a base office in either Leatherhead or Haywards Heath, alongside home working and travel across the local region. Mileage expenses will be paid.
The successful candidate will be responsible for carrying out property inspections, viewings and tenancy sign-ups, helping to minimise void turnaround times and ensuring homes are let quickly and efficiently while delivering an excellent customer experience.
Key Responsibilities- Carry out property inspections, viewings and tenancy sign-ups across the region
- Minimise void property turnaround times
- Provide excellent customer service to prospective tenants
- Complete associated administrative duties accurately and efficiently
- Work flexibly across office, home and community settings
- Contribute ideas and improvements to service delivery
- Previous experience within housing, lettings, voids or tenancy-related roles
- Strong communication and organisational skills
- Ability to work independently and manage a varied workload
- Full UK driving licence and access to a vehicle is essential
- Willingness to travel regularly across Brighton & Chichester
- Basic DBS check required
Available Homes Officer in Haywards Heath employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Available Homes Officer in Haywards Heath
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your organisational skills during the interview. Talk about how you manage your time and workload effectively, especially when juggling property inspections and viewings. Real-life examples will make your case stronger!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Available Homes Officer in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing, lettings, or tenancy roles. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Visiting Available Homes Officer role. Share specific examples of your past experiences that relate to property inspections and customer service.
Show Off Your Organisational Skills: Since this role involves managing a varied workload, make sure to mention any tools or methods you use to stay organised. We love candidates who can juggle tasks efficiently while keeping everything on track!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your housing knowledge. Understand the key responsibilities of a Visiting Available Homes Officer, like property inspections and tenancy sign-ups. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a tenant or client, as this will highlight your suitability for the position.
✨Demonstrate Flexibility
This job requires a hybrid approach, so be ready to discuss how you manage your time between office work, home working, and community visits. Share any experiences where you've successfully balanced multiple tasks or adapted to changing environments.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced in the role, or how success is measured. This not only shows your interest but also helps you gauge if the company is the right fit for you.