Senior Housing Benefit Officer Fully Remote Temporary Full Time An excellent opportunity has become available for an experienced Senior Housing Benefit Officer to join a Local Authority in Harrow. This is a senior position within the Housing Benefits team, supporting the delivery of a high-quality financial assessments and benefits service whilst ensuring compliance with legislation, maximising subsidy income and supporting some of the borough's most vulnerable residents. THE ROLE The Senior Housing Benefit Officer will play a key role in the delivery of Housing Benefit, Council Tax Benefit and Financial Assessment services, providing technical expertise, quality assurance and support to the wider team. Key responsibilities include: Assessing complex Housing Benefit, Council Tax Benefit and Financial Assessment claims, including self-employed, student and social care cases. Supporting and deputising for Team Leaders when required across operational and performance management activities. Quality checking assessments completed by officers to ensure compliance with legislation, DWP standards and local procedures. Managing benefit appeals, preparing tribunal submissions and representing the Council at appeal hearings and court proceedings. Supporting the recovery of overpaid benefits and ensuring effective collection and recovery processes are maintained. Providing technical advice and guidance to officers on complex legislation, policy changes and benefit regulations. Working closely with internal departments, external agencies and the Department for Work and Pensions to achieve service objectives and performance targets.THE CANDIDATE The successful candidate will have substantial experience working within a Housing Benefits environment and possess strong technical knowledge of benefits legislation. The ideal candidate will have: A minimum of three years' experience working within a Housing Benefits team. In-depth knowledge of Housing Benefit and Council Tax Benefit legislation and regulations. Experience dealing with complex assessments, appeals and overpayment recovery. Strong communication skills with the ability to deal effectively with customers, elected members, MPs and stakeholders. Excellent organisational skills with the ability to manage a demanding workload and competing priorities. Strong IT skills and experience using Housing Benefits systems and Microsoft Office applications.THE CONTRACT WORKING HOURS: Full Time, 36 Hours Per Week LENGTH OF CONTRACT: 3 Month Contract RATE: The pay for the role is £30.02 per hour LTD company rate. The PAYE equivalent is £25.59 per hour, inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail
Senior Housing Benefit Officer in Harrow employer: Service Care Solutions
As a leading non-maintained special school in Billingshurst, we pride ourselves on being an exceptional employer dedicated to the holistic development of our students and staff. Our supportive work culture fosters professional growth through continuous development opportunities, while our comprehensive benefits package, including mental health support and flexible pay options, ensures the wellbeing of our team. Join us in making a meaningful impact in the lives of students with special educational needs, all within a vibrant and innovative environment.