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- Tasks: Manage temporary accommodation and support homeless households in finding suitable housing.
- Company: Local authority client with a strong commitment to community support.
- Benefits: Competitive pay, meaningful work, and the chance to make a real difference.
- Why this job: Join a frontline team and help vulnerable households find stability and support.
- Qualifications: Experience in housing services and strong casework skills required.
- Other info: Immediate start available with opportunities for professional growth.
The predicted salary is between 40000 - 60000 £ per year.
Location: London
Contract: Temporary – 6 Months
Hours: Full-time
Rate: £22.59 per hour (LTD)
We are currently working on behalf of a local authority client who is seeking an experienced Accommodation Officer to join their Housing Needs / Temporary Accommodation team on a six-month temporary contract. This is a frontline housing management role responsible for managing a portfolio of temporary accommodation and Private Sector Leased (PSL) properties, ensuring properties are safe, compliant, and suitable for homeless households placed under statutory duties.
Key Responsibilities
- Manage a patch of temporary accommodation and PSL properties, including voids, lettings and tenancy management
- Carry out regular inspections to ensure compliance with health & safety legislation and housing standards
- Monitor occupation, prevent unauthorised use, and manage vacation and repossession processes
- Liaise with landlords, managing agents and accommodation providers to ensure contractual compliance
- Handle complex casework including tenancy breaches, ASB issues, complaints and enforcement matters
- Support households in temporary accommodation to explore alternative housing and move-on options
- Deliver safeguarding interventions and make referrals to external agencies where required
- Complete sign-ups, tenancy audits, welfare checks and both scheduled and unannounced visits
- Work closely with internal teams including ASB, Enforcement, Environmental Health and Legal Services
- Identify and respond to fraud, misuse of accommodation and tenancy failure risks
- Assist with disrepair and compensation claims, providing documentation and statements as required
- Maintain accurate case records and provide high standards of written and verbal communication
Essential Experience & Skills
- Experience working in a customer-facing housing or homelessness service
- Proven experience managing temporary accommodation or similar housing stock
- Strong casework skills with vulnerable households and complex needs
- Knowledge of homelessness legislation, tenancy management and housing standards
- Experience of safeguarding and multi-agency working
- Ability to manage conflict and work with customers in stressful situations
- Strong organisational skills and attention to detail
- Full UK driving licence and access to a vehicle (essential)
Desirable
- Local authority housing experience
- Knowledge of PSL schemes and landlord liaison
- Experience dealing with ASB, enforcement action or court proceedings
Why Apply?
- Six-month contract with a well-established Housing Needs service
- Meaningful frontline role supporting homeless households
- Competitive LTD rate
- Immediate start potential
Accomodation Officer in Harrow employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accomodation Officer in Harrow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the local authority's housing policies and recent initiatives. Show them you’re not just another candidate; you’re genuinely interested in making a difference in the community.
✨Tip Number 3
Practice your casework scenarios! Think about how you would handle complex situations with vulnerable households. Being able to articulate your approach will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Accommodation Officer role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Accomodation Officer in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accommodation Officer role. Highlight your experience in managing temporary accommodation and any relevant casework skills. We want to see how your background fits with what we're looking for!
Showcase Your Skills: In your cover letter, showcase your strong organisational skills and attention to detail. Mention specific examples of how you've handled complex casework or worked with vulnerable households. This is your chance to shine!
Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and housing standards. Familiarise yourself with the key responsibilities of an Accommodation Officer, especially around managing temporary accommodation and dealing with complex casework. This will show that you're not just interested in the role, but that you understand it inside out.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in managing temporary accommodation or similar housing stock. Think about situations where you've handled tenancy breaches or worked with vulnerable households. Being able to share these stories will demonstrate your capability and confidence in the role.
✨Communication is Key
As an Accommodation Officer, you'll need to communicate effectively with various stakeholders, including landlords and internal teams. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to show your engagement and interest in the team dynamics.
✨Stay Calm Under Pressure
Given the nature of the role, you may face stressful situations. Think about how you can convey your ability to manage conflict and support customers in tough times. Share examples of how you've successfully navigated challenging interactions in the past, as this will reassure them that you can handle the pressures of the job.
