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- Tasks: Manage temporary accommodation and support homeless households in finding safe housing.
- Company: Local authority client with a strong commitment to community support.
- Benefits: Competitive pay, meaningful work, and immediate start potential.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing services and strong casework skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
Location: London
Contract: Temporary – 6 Months
Hours: Full-time
Rate: £22.59 per hour (LTD)
We are currently working on behalf of a local authority client who is seeking an experienced Accommodation Officer to join their Housing Needs / Temporary Accommodation team on a six-month temporary contract. This is a frontline housing management role responsible for managing a portfolio of temporary accommodation and Private Sector Leased (PSL) properties, ensuring properties are safe, compliant, and suitable for homeless households placed under statutory duties.
Key Responsibilities- Manage a patch of temporary accommodation and PSL properties, including voids, lettings and tenancy management
- Carry out regular inspections to ensure compliance with health & safety legislation and housing standards
- Monitor occupation, prevent unauthorised use, and manage vacation and repossession processes
- Liaise with landlords, managing agents and accommodation providers to ensure contractual compliance
- Handle complex casework including tenancy breaches, ASB issues, complaints and enforcement matters
- Support households in temporary accommodation to explore alternative housing and move-on options
- Deliver safeguarding interventions and make referrals to external agencies where required
- Complete sign-ups, tenancy audits, welfare checks and both scheduled and unannounced visits
- Work closely with internal teams including ASB, Enforcement, Environmental Health and Legal Services
- Identify and respond to fraud, misuse of accommodation and tenancy failure risks
- Assist with disrepair and compensation claims, providing documentation and statements as required
- Maintain accurate case records and provide high standards of written and verbal communication
- Experience working in a customer-facing housing or homelessness service
- Proven experience managing temporary accommodation or similar housing stock
- Strong casework skills with vulnerable households and complex needs
- Knowledge of homelessness legislation, tenancy management and housing standards
- Experience of safeguarding and multi-agency working
- Ability to manage conflict and work with customers in stressful situations
- Strong organisational skills and attention to detail
- Full UK driving licence and access to a vehicle (essential)
- Local authority housing experience
- Knowledge of PSL schemes and landlord liaison
- Experience dealing with ASB, enforcement action or court proceedings
- Six-month contract with a well-established Housing Needs service
- Meaningful frontline role supporting homeless households
- Competitive LTD rate
- Immediate start potential
Accomodation Officer in Greenhill employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accomodation Officer in Greenhill
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector, especially those who have experience with temporary accommodation. We all know that sometimes it’s not just what you know, but who you know that can help you land that Accommodation Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation and tenancy management. We recommend doing mock interviews with friends or family to get comfortable discussing your experience managing temporary accommodation and handling complex casework.
✨Tip Number 3
Showcase your organisational skills! During interviews, be ready to share examples of how you've managed multiple properties or dealt with challenging situations. We want to see how you keep everything running smoothly, even under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the lives of homeless households.
We think you need these skills to ace Accomodation Officer in Greenhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management and customer-facing roles. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping homeless households and how your background makes you a perfect fit for the Accommodation Officer role. Keep it engaging and personal.
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your casework skills and knowledge of housing legislation. We love seeing real-life scenarios where you've made a difference!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and housing standards. Familiarise yourself with the key responsibilities of an Accommodation Officer, especially around managing temporary accommodation and dealing with complex casework.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in customer-facing housing services. Highlight any situations where you've successfully managed tenancy issues or worked with vulnerable households to show you can handle the challenges of the role.
✨Practice Your Communication Skills
Since this role involves a lot of liaising with landlords and managing agents, practice articulating your thoughts clearly. Be ready to discuss how you would handle difficult conversations or conflicts, as strong communication is key in this position.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to safeguarding interventions or tenancy breaches. Think through how you would approach these situations, as it will show your problem-solving skills and ability to think on your feet.
