At a Glance
- Tasks: Support residents in short-term accommodation to maintain their homes and achieve independence.
- Company: Established housing provider dedicated to social housing and homelessness services.
- Benefits: Competitive salary of £29,005 per annum and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Join a team that empowers individuals facing housing challenges and helps them thrive.
- Qualifications: Experience in supported housing or intensive housing management is essential.
Location: Gateshead, Tyne and Wear
Salary: £29,005 per annum
Sector: Social Housing / Homelessness Services
About the Role
Service Care Solutions are currently recruiting for an experienced Intensive Housing Management Worker to join a well-established housing provider based in Gateshead. This is an excellent opportunity for someone with experience in supported housing, homelessness services or intensive housing management who is passionate about helping individuals maintain their accommodation and develop greater independence.
The successful candidate will be responsible for delivering effective housing management services to residents within short-term accommodation, ensuring properties are maintained to a high standard whilst supporting individuals to sustain their tenancies and move towards independent living.
Key Responsibilities
- Deliver intensive housing management services to residents within short-term supported accommodation.
- Support residents with tenancy sustainment, housing-related needs and planned move-on arrangements.
- Manage rent accounts, monitor payments and assist residents with housing benefit claims.
- Conduct regular property inspections, identifying repairs, maintenance requirements and health and safety concerns.
- Manage anti-social behaviour (ASB) incidents, enforce occupancy agreements and maintain accurate records.
- Complete housing risk assessments, tenancy sustainment plans and regular resident reviews.
- Support new residents through the move-in process, including inductions, occupancy agreements and utility arrangements.
- Liaise with local authorities, support agencies and other professionals to ensure residents receive appropriate assistance.
- Monitor safeguarding concerns and take appropriate action in accordance with organisational procedures.
- Coordinate repairs, contractor access and property maintenance, ensuring issues are resolved promptly.
- Maintain accurate case notes, housing records and relevant documentation.
- Work closely with the wider housing management team to ensure effective service delivery.
Essential Requirements
- Previous experience working within supported housing, homelessness services or housing-related support.
- Experience delivering intensive housing management or tenancy sustainment services.
- Good understanding of tenancy agreements, occupancy conditions and housing management procedures.
- Experience managing anti-social behaviour, safeguarding concerns and challenging situations.
- Knowledge of housing benefit processes, rent monitoring and arrears prevention.
- Ability to complete risk assessments, support plans and accurate case records.
- Strong communication skills and the ability to work effectively with vulnerable residents.
- Confident IT skills, including Microsoft Office applications.
- Ability to manage competing priorities and work independently.
Why Apply?
This role offers the opportunity to make a genuine difference to individuals experiencing housing difficulties, helping them maintain safe accommodation and progress towards independent living. You will be joining an established housing service where your experience in tenancy management, resident engagement and homelessness support will be highly valued.
How to Apply
If you have experience in intensive housing management, supported housing or homelessness services and are interested in this opportunity, please get in touch.
Contact: George Westhead
Recruitment Agency: Service Care Solutions
Email: (url removed)
Intensive Housing Management Worker in Gateshead employer: Service Care Solutions
As a leading non-maintained special school in Billingshurst, we pride ourselves on being an exceptional employer dedicated to the holistic development of our students and staff. Our supportive work culture fosters professional growth through continuous development opportunities, while our comprehensive benefits package, including mental health support and flexible pay options, ensures the wellbeing of our team. Join us in making a meaningful impact in the lives of students with special educational needs, all within a vibrant and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Intensive Housing Management Worker in Gateshead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Service Care Solutions.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Service Care Solutions!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Service Care Solutions, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Service Care Solutions or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Intensive Housing Management Worker in Gateshead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Service Care Solutions:Before hitting send, make sure to tailor your application specifically to Service Care Solutions! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Service Care Solutions
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
