At a Glance
- Tasks: Lead and improve responsive repairs and voids services for a local authority.
- Company: Local Authority in the West of England with a focus on community housing.
- Benefits: Competitive pay, 37 hours per week, and a 6-month ongoing contract.
- Other info: Opportunity to shape strategic direction and drive service improvements.
- Why this job: Make a real difference in housing services while leading a dedicated team.
- Qualifications: Extensive experience in social housing management and strong leadership skills.
This is a senior leadership position responsible for the delivery and ongoing improvement of responsive repairs and voids services across the Council’s housing stock. The role will lead operational teams and contractors to ensure high-quality, customer-focused repair services, while contributing to the wider strategic direction of Housing Services.
Responsibilities
- Lead the delivery of responsive repairs and empty homes (voids) service
- Oversee surveying, diagnostics, scheduling and operational performance
- Manage contractor performance to ensure quality, value and compliance
- Ensure properties are maintained to a safe and compliant standard
- Drive service improvement, efficiency and customer satisfaction
- Manage budgets and resources to meet financial and performance targets
- Work closely with senior stakeholders and elected members
- Contribute to wider Housing Service leadership and strategy
Qualifications
- Extensive experience managing responsive repairs within a social housing environment
- Proven track record at a senior management or Head of Service level
- Strong contractor and performance management experience
- Experience managing budgets and delivering efficiencies
- Excellent stakeholder management skills within a public sector setting
- Strong leadership and team development capability
Head Of Repairs in England employer: Service Care Solutions
As a leading local authority in the West of England, we pride ourselves on being an excellent employer that values its employees and fosters a collaborative work culture. Our commitment to professional development ensures that you will have ample opportunities for growth while making a meaningful impact on the community through high-quality housing services. With competitive pay and a focus on employee well-being, we offer a rewarding environment for those looking to lead and innovate in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Repairs in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Head of Repairs role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of responsive repairs and voids services. Be ready to discuss how you've led teams and improved service delivery in the past. We want to see that passion for customer-focused repair services!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience managing budgets and resources effectively. They’ll want to know how you can drive service improvement and efficiency in their organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can contribute to our mission in the housing sector.
We think you need these skills to ace Head Of Repairs in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience in managing responsive repairs and your leadership skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Repairs position. We love seeing passion and clarity, so make sure to connect your experience with the responsibilities outlined in the job description.
Showcase Your Leadership Style:In your application, let us know about your leadership style and how you’ve successfully managed teams in the past. We’re looking for someone who can drive service improvement and foster a positive team environment, so share those stories!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of responsive repairs and voids services. Understand the key challenges in the local authority housing sector, especially in the West of England. This will help you demonstrate your expertise and show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved service delivery or managed contractor performance. Highlighting your leadership style and how it aligns with the Council's strategic direction will set you apart.
✨Engage with Stakeholders
Be ready to discuss your experience in stakeholder management. Consider how you've worked with senior stakeholders and elected members before. Showing that you can build strong relationships and communicate effectively will be crucial for this role.
✨Budget Savvy
Since managing budgets is a key part of the job, prepare to talk about your experience with financial management. Bring examples of how you've delivered efficiencies while maintaining quality. This will demonstrate your ability to meet financial targets and contribute to the overall success of the Housing Services.
