At a Glance
- Tasks: Manage arrears cases, conduct calls for income collection, and provide welfare benefits advice.
- Company: Service Care Solutions, a supportive team in Liverpool.
- Benefits: Competitive pay at £22.00 per hour LTD, flexible part-time hours.
- Other info: 3-month contract with potential for future opportunities.
- Why this job: Make a difference in people's lives while developing your skills in income recovery.
- Qualifications: Experience in income recovery, strong communication, and IT skills.
The predicted salary is between 39000 - 45000 £ per year.
Service Care Solutions is seeking an Income Officer for an early intervention role in Liverpool. This part-time position requires managing lower-level arrears cases, conducting high-volume calls for income collection, and providing welfare benefits advice.
The ideal candidate will have:
- Previous experience in income recovery or similar roles
- Excellent communication skills
- Competent IT abilities
The contract is for 3 months at a rate of £22.00 per hour LTD company rate, with a PAYE equivalent of £18.76 per hour, inclusive of holiday.
Early Intervention Income Specialist employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Intervention Income Specialist
✨Tip Number 1
Make sure you research Service Care Solutions and their approach to income recovery. Knowing their values and mission can help you tailor your conversation during interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves high-volume calls, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable discussing income collection and welfare benefits.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and the specifics of the Income Officer role. They might even give you tips on what to highlight in your interview!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you’re proactive and serious about landing the job. Let’s get you that position!
We think you need these skills to ace Early Intervention Income Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income recovery or similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Early Intervention Income Specialist role. We love seeing your personality come through, so keep it engaging and relevant.
Show Off Your Communication Skills: Since this role involves high-volume calls for income collection, make sure to highlight your excellent communication skills in your application. We want to know how you handle conversations and provide advice effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of income recovery and welfare benefits. Familiarise yourself with common arrears cases and the processes involved in managing them. This will show that you're not just interested in the role, but that you also understand the challenges it entails.
✨Practice Your Communication Skills
Since this role involves high-volume calls, practice articulating your thoughts clearly and confidently. You might want to do mock interviews or role-play scenarios where you explain complex information simply. This will help you demonstrate your excellent communication skills during the actual interview.
✨Show Off Your IT Skills
Be prepared to discuss your IT abilities, especially if you've used specific software for income collection or case management. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles. This will highlight your competence and adaptability.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company. This could be about their approach to early intervention or how they support their team in managing cases. Asking questions shows your genuine interest and helps you assess if the company is the right fit for you.