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For Companies At a Glance
- Tasks: Review care plans and engage with service users to ensure quality support.
- Company: Join the London Borough of Hackney, a dynamic local authority.
- Benefits: Competitive hourly rate, hybrid working, and a supportive team environment.
- Why this job: Make a real difference in adults' lives while developing your skills.
- Qualifications: Experience in adult social care and strong communication skills required.
- Other info: Opportunity for professional growth in a meaningful role.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Organisation: London Borough of Hackney
Directorate: Adults & Health
Contract: Initially 3 months
Hours: 36 Hours per week
Location: Hackney / Hybrid working
Salary: £28 UMB per hour
About the Role
We are working on behalf of Hackney Council and we are seeking a committed and organised Reviewing Officer to join the Adults Commissioning Review Team. This role plays a vital part in ensuring that adults receiving care and support under the Care Act 2014 receive services that are appropriate, person-centred, and deliver value for money. You will be responsible for reviewing care and support plans, engaging with service users and providers, and ensuring commissioned services meet agreed outcomes and quality standards. The role supports independence, wellbeing, and compliance with statutory and council requirements.
Key Responsibilities
- Conduct scheduled reviews of care and support plans for adults receiving commissioned services
- Engage with service users, carers, and providers to gather feedback and assess satisfaction with services
- Monitor commissioned services to ensure they are delivered in line with agreed plans and quality standards
- Identify and escalate changes in need to qualified social workers for reassessment where appropriate
- Maintain accurate and timely records on the Council’s case management system
- Ensure all reviews comply with the Care Act 2014, safeguarding principles, and Hackney Council procedures
- Work collaboratively with social workers, providers, and commissioning officers to support service improvement
- Provide information and insights to support commissioning decisions and performance monitoring
About You
Essential requirements:
- Experience working in adult social care or a related field
- Previous experience reviewing care and support plans
- Strong communication and interpersonal skills, with the ability to engage sensitively with service users and carers
- Ability to manage a caseload, prioritise work, and meet deadlines
- Knowledge of the Care Act 2014 and principles of person-centred care
- Understanding of commissioning processes and quality assurance
- Confident IT skills, including experience using case management systems
If this sounds like you and you are wanting to apply, email me your most recent CV to (url removed) or call on (phone number removed).
Reviewing Officer - Adults Commissioning review team in Dalston employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reviewing Officer - Adults Commissioning review team in Dalston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to adult social care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples from your experience. Highlight how you've successfully reviewed care plans or engaged with service users to demonstrate your fit for the Reviewing Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Reviewing Officer - Adults Commissioning review team in Dalston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in adult social care and reviewing care plans. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting adults and how your background aligns with the values of Hackney Council. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves engaging with service users and providers, make sure to highlight your strong communication skills in your application. We love seeing examples of how you've effectively interacted with others in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on the Care Act 2014 and the principles of person-centred care. Being able to discuss these topics confidently will show that you understand the core responsibilities of a Reviewing Officer.
✨Engage with Empathy
Since this role involves working closely with service users and carers, practice your communication skills. Think about how you can engage sensitively and effectively with different individuals during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work in adult social care or related fields. Highlight your experience in reviewing care plans and managing caseloads, as this will demonstrate your suitability for the role.
✨Be Organised
As a Reviewing Officer, organisation is key. During the interview, convey how you prioritise tasks and manage deadlines. You might even want to share a time when your organisational skills led to a successful outcome.