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For Companies At a Glance
- Tasks: Support customers into sustainable tenancies and manage lettings processes.
- Company: Established housing provider with a commitment to equality and inclusion.
- Benefits: 26 days annual leave, flexible working, and generous pension scheme.
- Why this job: Join a high-performing team and make a real difference in the community.
- Qualifications: Experience in housing, lettings, and strong relationship management skills.
- Other info: Mobile working across Coventry with opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
We are working on behalf of a well-established housing provider in the West Midlands to recruit an experienced Senior Lettings Advisor on a 6-month fixed term basis. This is an excellent opportunity for a housing professional with strong lettings and allocations experience to join a high-performing team supporting customers into sustainable tenancies across Coventry and surrounding areas.
Key Details
- Salary: £36,149 Full Time Equivalent (pro rata for 26 hours)
- Hours: 26 hours per week, worked over 4 consecutive days
- Contract: 6-month fixed term
- Location: Mobile worker – Coventry & surrounding areas (hybrid working)
- Driving Licence: Essential (travel across patch required)
- DBS: Basic DBS required
Key Responsibilities
- Deliver a high-quality allocations, lettings, and empty homes service
- Ensure void properties are re-let in line with allocations policy and within target timescales
- Carry out shortlisting and eligibility assessments to support sustainable lettings
- Manage and maintain strong relationships with local authorities, including Choice Based Lettings and nominations
- Support continuous improvement of lettings processes to enhance customer satisfaction
- Contribute to team performance using digital sign-up and lettings systems
Essential Experience
- Proven experience within the housing sector
- Strong background in lettings and allocations
- Experience managing void turnaround and meeting re-let targets
- Confident working with policies, procedures, and eligibility frameworks
- Ability to work independently across a mobile patch
What’s on Offer
- 26 days annual leave (pro rata) plus bank holidays
- Option to purchase up to 5 additional days annual leave
- Enhanced family leave (maternity, paternity, adoption)
- Organisational sick pay
- Generous pension scheme (employer matched contributions up to 10%)
- Flexible and hybrid working to support work-life balance
- Access to training, learning, and professional development
The client is committed to equality, diversity, and inclusion and welcomes applications from all backgrounds. Reasonable adjustments can be made throughout the recruitment process.
To Apply / For More Information Please get in touch to discuss the role in confidence or to submit your CV.
Senior Lettings Advisor in Coventry employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Advisor in Coventry
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Senior Lettings Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to lettings and allocations. We want to show that we’re not just a good fit for the role, but also for the team and the organisation's culture.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions related to lettings and customer service, so we can confidently showcase our experience and skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Senior Lettings Advisor in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lettings Advisor role. Highlight your lettings and allocations experience, and don’t forget to mention any relevant achievements that show how you can contribute to our high-performing team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed void properties or improved lettings processes in the past.
Showcase Your Skills: We want to see your skills in action! Make sure to include any experience with digital sign-up and lettings systems, as well as your ability to work independently across a mobile patch. This will help us understand how you can hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your lettings and allocations knowledge. Familiarise yourself with the key responsibilities mentioned in the job description, like managing void properties and working with local authorities. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in the housing sector. Think about times when you successfully managed void turnaround or met re-let targets. Sharing these stories will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team's current challenges or how they measure success in the lettings process. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see if you'll fit into their high-performing team. Be authentic, and don’t hesitate to share your passion for helping customers find sustainable tenancies.
