At a Glance
- Tasks: Lead continuous improvement initiatives and develop commercial policies in a dynamic public sector environment.
- Company: Join a forward-thinking organisation focused on enhancing public sector delivery.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities to engage with senior stakeholders.
- Why this job: Make a real difference by shaping policies that improve public services.
- Qualifications: Experience in continuous improvement and commercial policy within complex organisations.
The predicted salary is between 30000 - 40000 € per year.
Location: Hybrid any MOJ site across UK - Ad hoc travel to meetings in London occasionally
Contract Type: 12 month contract
Hours: 37 hours per week, Monday to Friday
Pay Rate: £515 Umbrella per day
About the Role:
The Continuous Improvement Lead will support the development, coordination and implementation of commercial policy, guidance and improvement activity across a complex public sector delivery environment. The role will focus on driving consistency, enabling collaboration and supporting delivery improvement through structured policy development, supplier and stakeholder forums, and practical guidance outputs. The successful candidate will work closely with commercial teams, relationship managers, suppliers and senior stakeholders to identify challenges, shape solutions and embed best practice. This role requires strong commercial policy capability alongside experience within construction, NEC and infrastructure-related commercial environments.
Essential skills and experience:
- Lead or support the development and maintenance of commercial policy, guidance and continuous improvement initiatives.
- Manage and prioritise a policy development pipeline informed by stakeholder insight, SRM activity and stakeholder mapping outputs.
- Coordinate policy and guidance activity end-to-end, including issue identification, drafting, governance approvals and dissemination.
- Translate complex commercial and operational issues into clear, practical and accessible guidance for internal teams and suppliers.
- Support consistency of application across commercial and supplier delivery environments.
- Design, coordinate and facilitate forums, working groups and communities of practice involving internal stakeholders and suppliers.
- Shape agendas to ensure discussions remain outcome-focused and aligned to improvement priorities.
- Capture actions, themes and improvement opportunities arising from engagement activity.
- Build effective working relationships with senior officials, practitioners, commercial colleagues and suppliers.
- Work collaboratively alongside relationship managers and policy owners to support delivery outcomes.
- Identify opportunities for improvement across commercial delivery and supplier engagement activity.
- Contribute to the development of standards, governance approaches and best practice sharing.
- Support assurance and governance activities within a public sector commercial environment.
Experience leading or supporting continuous improvement, change, policy development or business improvement activity within a complex organisation. Demonstrable experience working within government or wider public sector environments, with a strong understanding of policy cycles, governance and assurance. Commercial policy experience within construction, infrastructure or project-based delivery environments. NEC contract knowledge and/or commercial construction experience. Experience coordinating input from multiple stakeholders to develop coherent policy, guidance or standards. Ability to work across competing priorities while maintaining quality and delivery focus.
Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail.
Continuous Improvement Lead in City of Westminster employer: Service Care Solutions
Service Care Solutions is an exceptional employer, offering a dynamic work environment that fosters collaboration and continuous improvement within the public sector. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to make a meaningful impact on commercial policy and delivery outcomes across the UK. Our hybrid working model ensures flexibility, while our supportive culture encourages innovation and teamwork among colleagues and stakeholders alike.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Lead in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their goals, especially in continuous improvement and policy development.
✨Tip Number 3
Practice your pitch! You should be able to clearly explain how your experience in commercial policy and stakeholder engagement makes you the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Continuous Improvement Lead in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in continuous improvement and commercial policy. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experience and how it relates to the job description. We appreciate a well-structured application that’s easy to read!
Showcase Your Stakeholder Engagement Skills:Since this role involves working closely with various stakeholders, make sure to highlight any experience you have in managing relationships and facilitating discussions. We love seeing examples of how you've successfully collaborated in the past!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Service Care Solutions
✨Know Your Commercial Policy Inside Out
Make sure you brush up on your knowledge of commercial policy, especially within the construction and infrastructure sectors. Be ready to discuss how you've previously developed or maintained policies and how they can drive continuous improvement.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully coordinated input from multiple stakeholders in past roles. Highlight your ability to translate complex issues into clear guidance, as this will be crucial for the Continuous Improvement Lead position.
✨Demonstrate Your Change Management Experience
Be ready to talk about specific instances where you've led or supported change initiatives. Discuss the challenges you faced, how you overcame them, and the outcomes achieved. This will show your capability in managing competing priorities while maintaining quality.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to policy development or stakeholder forums. Think through potential scenarios in advance and outline your approach to ensure discussions remain outcome-focused and aligned with improvement priorities.
