At a Glance
- Tasks: Provide top-notch admin support for the Hub Inclusion Team and help children with SEND.
- Company: Join Medway Council's Education and SEND team, making a real difference.
- Benefits: Competitive daily rate, office-based work, and potential for contract extension.
- Other info: Office-based 3 days a week; perfect for proactive individuals ready to make an impact.
- Why this job: Be part of a dynamic team that supports children and young people with special needs.
- Qualifications: Experience in admin roles, strong organisational skills, and excellent communication.
The predicted salary is between 40000 - 50000 £ per year.
Location: Chatham (Office-based 3 days per week)
Contract: Interim (Initial 3 months, with potential extension)
Rate: £200 per day (umbrella)
About the Role
We are currently seeking an experienced Business Support Officer to join Medway Council’s Education and SEND team on an interim basis. This is a key role within the Hub Inclusion Team, providing high-quality administrative and customer support to ensure the effective delivery of services for children and young people with Special Educational Needs and Disabilities (SEND).
Important: This role requires a commitment to attend the office at Gun Wharf 3 days per week. Please only apply if you can meet this requirement.
Key Responsibilities
- Provide proactive administrative support across Hub Inclusion Team activities
- Act as the first point of contact, delivering excellent customer service
- Respond to calls and emails promptly, maintaining accurate records
- Communicate clearly and professionally with a wide range of stakeholders
- Manage enquiries, including sensitive and confidential information
- Coordinate diaries, appointments, and scheduling
- Maintain databases and administrative systems in line with council processes
- Take accurate minutes and support SEND and partnership meetings
- Organise meetings, training sessions, and events end-to-end
- Prepare reports, documentation, and statutory returns
- Maintain accurate SEN pupil data in line with requirements
- Keep stakeholders informed with clear and up-to-date case information
- Gather feedback to support continuous service improvement
About You
- Proven experience in an administrative or business support role, ideally within a local authority or education/SEND setting
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills and a customer-focused approach
- Experience handling sensitive and confidential information
- Proficient in using databases and Microsoft Office applications
- Ability to work collaboratively with a range of stakeholders
If you are a proactive and organised professional looking to make a difference in a dynamic team, we would love to hear from you.
Apply now to be considered.
SEN Business Support Officer in Chatham employer: Service Care Solutions
Medway Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact on the lives of children and young people with Special Educational Needs and Disabilities. With opportunities for professional growth and development within the Education and SEND team, employees can expect to thrive in a collaborative environment that values proactive contributions and fosters continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land SEN Business Support Officer in Chatham
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We think you need these skills to ace SEN Business Support Officer in Chatham
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Service Care Solutions.
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How to prepare for a job interview at Service Care Solutions
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
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Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
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