At a Glance
- Tasks: Lead and manage cemetery and crematorium operations with a hands-on approach.
- Company: Service Care Solutions, dedicated to compassionate bereavement services.
- Benefits: Competitive daily rate, flexible working environment, and professional development opportunities.
- Why this job: Make a meaningful impact in a vital community service while leading a passionate team.
- Qualifications: Experience in managing bereavement services and strong people management skills required.
- Other info: Join a supportive team in a role that offers real responsibility and growth.
The predicted salary is between 50000 - 70000 £ per year.
Before applying for this role, please read the following information about this opportunity found below.
Contract Type: 6 Months Temporary
Rate: £215.34 Per day PAYE | £300 per day LTD via Umbrella (Inc Holiday Pay)
Location: Hillingdon
Start Date: ASAP
Service Care Solutions are recruiting for an experienced Cemetery and Crematorium Operations Manager to lead the operational delivery of cemetery and crematorium services within a busy bereavement environment. This is a hands-on interim role, managing front-line teams and ensuring the safe, compliant and empathetic delivery of burial and cremation services.
Key Responsibilities
- Operational management of cemetery and crematorium services
- Direct line management of front-line staff and technicians (up to 20 staff)
- Overseeing daily burial and cremation operations, including weekend and faith services
- Deputising for the Bereavement Manager as required
- Ensuring compliance with all health & safety and bereavement legislation
- Managing assets and equipment in line with PUWER, LOLER and HSAW
- Driving income generation and commercial development of the service
- Monitoring KPIs, staffing levels and performance metrics
- Working closely with booking and office teams to ensure seamless service delivery
Essential Experience
- Proven experience managing front-line bereavement services
- Experience delivering safe burial space and crematorium operations
- Strong people management skills with performance-driven teams
- Extensive knowledge of bereavement legislation and best practice
- Health & safety experience within an operational environment
- Experience optimising burial space and crematorium schedules
- IT literate (Microsoft Office and industry systems)
- Full UK driving license
Desirable
- Degree or equivalent experience
- ICCM qualification or equivalent
- Membership of a relevant professional body
Cemetery and Crematorium Operations Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cemetery and Crematorium Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the bereavement services sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show that you understand the importance of empathy in this role. Think about how you can demonstrate your experience in managing front-line teams and ensuring compliance with health and safety regulations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. We suggest focusing on common questions related to operational management and people skills. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by tailoring it to highlight your relevant experience in cemetery and crematorium operations.
We think you need these skills to ace Cemetery and Crematorium Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cemetery and Crematorium Operations Manager role. Highlight your experience in managing front-line bereavement services and any relevant health and safety knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your people management skills and experience with compliance in bereavement services.
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience clearly. Whether it's operational management or working with front-line teams, we want to see specific examples that demonstrate your capabilities in a busy bereavement environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of bereavement legislation and best practices. Familiarise yourself with the specific operational requirements of cemetery and crematorium services, as well as any relevant health and safety regulations. This will show that you're not just interested in the role, but that you understand the complexities involved.
✨Showcase Your People Skills
As a Cemetery and Crematorium Operations Manager, you'll be managing front-line teams. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Think about how you can demonstrate your ability to motivate staff and handle performance issues effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to the role. For instance, how would you handle a difficult situation with a grieving family? Practising your responses to these types of questions can help you articulate your empathy and problem-solving skills during the interview.
✨Understand the Business Side
Since driving income generation and commercial development is part of the job, be prepared to discuss your ideas on optimising burial space and crematorium schedules. Think about how you can contribute to improving KPIs and service delivery, and be ready to share any relevant experiences from your past roles.