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- Tasks: Administer Council Tax, recover debts, and represent the Council in court.
- Company: Join a local authority in Lewisham with a supportive team culture.
- Benefits: Earn £25.07 per hour on a 12-month temporary contract.
- Why this job: Gain valuable experience in a high-profile Revenues team while tackling complex cases.
- Qualifications: Experience in Council Tax and strong knowledge of legislation and court processes.
- Other info: Opportunity for professional growth in a dynamic environment.
The predicted salary is between 20 - 30 £ per hour.
Revenue Officer (Council Tax & Recovery) – Lewisham
£25.07 per hour (Umbrella) • Year-long Temporary Contract
Service Care Solutions are delighted to be recruiting for an experienced Revenue Officer to join a local authority based in Lewisham on a 12-month temporary contract. This is a varied and highly responsible role, ideal for someone with strong knowledge of Council Tax legislation, recovery processes, and court procedures, who is confident dealing with complex cases, enforcement activity, and customer enquiries.
Key Responsibilities- Administer Council Tax and other revenue accounts in line with legislation, financial procedures and recovery timetables
- Respond effectively to enquiries by telephone, correspondence, face-to-face and electronic channels
- Recover outstanding debts efficiently and lawfully, including processing discounts, exemptions and reliefs
- Prepare and present cases at Magistrates' Court, County Court, High Court and Tribunals
- Represent the Council at Liability Order hearings, committal hearings, charging orders and bankruptcy proceedings
- Liaise with Enforcement Agents, solicitors, process servers and other collection agents, monitoring performance and reporting concerns
- Prepare cases for insolvency, committal, warrants of arrest and statutory demands, maintaining accurate records throughout
- Deal with complex queries and complaints, identifying service improvements where appropriate
- Submit irrecoverable debt for write-off in line with delegated powers and audit requirements
- Maintain accurate systems, records and statistics to meet audit and GDPR requirements
- Build effective working relationships with internal departments and external partners to support collection activity
- Support team performance through mentoring, quality checks and contribution to process improvements
- Proven experience working in Council Tax / Revenues within a local authority
- Strong working knowledge of Council Tax legislation, recovery methods and court processes
- Experience preparing and presenting cases at court or tribunals
- Confidence dealing with enforcement agents, insolvency and complex recovery cases
- Excellent written and verbal communication skills
- Strong attention to detail, administration and case management skills
- Ability to manage a high-volume workload in a regulated environment
- £25.07 per hour (Umbrella)
- 12-month temporary contract
- Opportunity to work in a high-profile Revenues team within a London borough
- Supportive team environment with exposure to complex and varied casework
Council Tax Officer in Catford employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer in Catford
✨Tip Number 1
Network like a pro! Reach out to current or former Council Tax Officers on LinkedIn or local forums. They can give you insider tips and might even know about unadvertised roles.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Council Tax legislation and recovery processes. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your experience with complex cases during interviews. Use specific examples to demonstrate how you've successfully handled similar situations in the past. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals to join our team.
We think you need these skills to ace Council Tax Officer in Catford
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your Council Tax legislation and recovery processes. We want to see that you know your way around the key responsibilities listed in the job description, so don’t hold back on showcasing your expertise!
Tailor Your Application: When you're writing your application, tailor it to the role. Use the language from the job description to show us you understand what we're looking for. This helps us see how you fit into our team right from the start!
Show Off Your Experience: Don’t be shy about sharing your past experiences! Highlight any relevant roles where you've dealt with complex cases or court procedures. We love to see how your background aligns with what we need.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Service Care Solutions
✨Know Your Legislation
Make sure you brush up on Council Tax legislation and recovery processes before the interview. Being able to discuss specific laws and how they apply to real-world scenarios will show your expertise and confidence in the role.
✨Prepare for Complex Cases
Since this role involves dealing with complex cases, think of examples from your past experience where you've successfully managed similar situations. Be ready to explain your thought process and the outcomes, as this will demonstrate your problem-solving skills.
✨Practice Your Communication Skills
As you'll be handling customer enquiries and presenting cases in court, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal communication.
✨Show Your Team Spirit
This position requires collaboration with various departments and external partners. Be prepared to discuss how you've worked effectively in teams before, and share any experiences where you contributed to process improvements or mentored others.
