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- Tasks: Support the Brokerage function by sourcing and managing care packages and placements.
- Company: Join the London Borough of Hackney's dynamic Commissioning Team.
- Benefits: Competitive pay, valuable experience, and an immediate start.
- Other info: Fast-paced environment with opportunities to build relationships and grow.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in health or social care, strong admin and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The London Borough of Hackney is seeking a proactive and organised Brokerage Assistant to join the Commissioning Team within Children, Adults & Community Health.
Reporting to the Senior Brokerage Manager, you will play a key role in supporting the Brokerage function—helping to source, arrange and manage care packages, residential placements, and supported living services. This is a fast-paced role requiring strong coordination skills and the ability to work with a wide range of stakeholders.
Key Responsibilities- Maintain and update databases relating to care placements, packages, and costs
- Liaise with social workers, care coordinators, providers, finance teams, and other stakeholders
- Support Brokerage Officers in sourcing and arranging care placements
- Maintain care home vacancy databases
- Monitor provider compliance and escalate issues where necessary
- Ensure accurate record-keeping across systems such as Mosaic and CM2000
- Handle incoming calls, emails, and enquiries as part of the team’s duty system
- Support service users and carers in service delivery processes
- Contribute to policy and procedure development
- Experience working in a health or social care setting
- Knowledge of residential or supported living placements
- Strong administrative and IT skills (databases, spreadsheets, case management systems)
- Excellent communication skills, both written and verbal
- Ability to manage workload independently and meet deadlines under pressure
- Experience working with multiple stakeholders and building effective relationships
- Understanding of data protection, confidentiality, and relevant legislation
- Familiarity with commissioning and procurement processes
- Knowledge of Adult Social Care legislation and Department of Health guidance
- Experience using financial or procurement systems
- Experience handling complaints and monitoring service performance
- Opportunity to work within a respected London local authority
- Gain valuable experience in a busy commissioning and brokerage environment
- Competitive hourly rates
- Immediate start available
Brokerage Assistant employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brokerage Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work in brokerage or commissioning. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with databases and care placements. We want to see how you can bring value to the team!
✨Tip Number 3
Be proactive! If you find a role that excites you, don’t just wait for the application process. Follow up with a quick email or call to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better shot at landing that dream job. Plus, it’s super easy to navigate!
We think you need these skills to ace Brokerage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Brokerage Assistant role. Highlight your experience in health or social care settings and any relevant administrative skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Keep it concise but impactful—show us your personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need right there!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of residential and supported living placements. Familiarise yourself with the key responsibilities listed in the job description, especially around care packages and compliance. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether it was through emails, calls, or face-to-face interactions. This will demonstrate your excellent communication skills.
✨Get Organised
As a Brokerage Assistant, strong coordination skills are essential. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even create a simple spreadsheet to showcase your organisational skills—this could impress your interviewers!
✨Understand the Bigger Picture
Familiarise yourself with the relevant legislation and policies related to Adult Social Care. Being able to discuss these topics during your interview will show that you understand the context of the role and are committed to maintaining data protection and confidentiality.