At a Glance
- Tasks: Conduct property inspections, viewings, and tenancy sign-ups while ensuring excellent customer service.
- Company: Join a dynamic housing team making a difference in the community.
- Benefits: Competitive pay, flexible hybrid working, and mileage expenses covered.
- Other info: Temporary contract until September with opportunities for personal growth.
- Why this job: Make an impact in your community while gaining valuable experience in housing.
- Qualifications: Experience in housing or customer service roles is essential.
The predicted salary is between 50000 - 50000 € per year.
We are currently recruiting for a Visiting Available Homes Officer to join a busy housing team on a temporary basis through to the end of September. This is a fantastic opportunity for someone with strong customer service and housing experience who enjoys working in the community and managing a varied workload.
This is a hybrid position with a base office in either Leatherhead or Haywards Heath, alongside home working and travel across the local region. Mileage expenses will be paid.
The successful candidate will be responsible for carrying out property inspections, viewings and tenancy sign-ups, helping to minimise void turnaround times and ensuring homes are let quickly and efficiently while delivering an excellent customer experience.
Key Responsibilities- Carry out property inspections, viewings and tenancy sign-ups across the region
- Minimise void property turnaround times
- Provide excellent customer service to prospective tenants
- Complete associated administrative duties accurately and efficiently
- Work flexibly across office, home and community settings
- Contribute ideas and improvements to service delivery
- Previous experience within housing, lettings, voids or tenancy-related roles
Available Homes Officer employer: Service Care Solutions
Join a dynamic housing team as a Visiting Available Homes Officer, where your contributions directly impact the community. With a hybrid working model that promotes flexibility and a supportive work culture, you'll enjoy opportunities for professional growth while delivering exceptional customer service. Our commitment to employee well-being is reflected in our mileage expense coverage and a collaborative environment that values your input.
StudySmarter Expert Advice🤫
We think this is how you could land Available Homes Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get ready for those interviews! Research common questions for housing roles and practice your answers. We want you to showcase your customer service skills and housing experience with confidence.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Available Homes Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing and customer service. We want to see how your skills match the role of a Visiting Available Homes Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Your Flexibility:Since this is a hybrid role, let us know how you can adapt to different working environments. Mention any previous experience with remote work or managing tasks in various settings to show you’re ready for the challenge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Service Care Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of housing policies and customer service best practices. Familiarise yourself with the specific responsibilities of a Visiting Available Homes Officer, like property inspections and tenancy sign-ups, so you can speak confidently about how your experience aligns with the role.
✨Showcase Your Community Spirit
Since this role involves working in the community, be prepared to share examples of how you've engaged with local residents or contributed to community projects. Highlighting your passion for helping others will resonate well with the interviewers.
✨Demonstrate Flexibility
This position requires a hybrid approach, so be ready to discuss how you manage your time between office work, home tasks, and community visits. Share any experiences where you've successfully balanced multiple responsibilities, as this will show your adaptability.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, challenges they face, or their vision for improving service delivery. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.