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- Tasks: Manage complex anti-social behaviour cases and support communities through effective resolution.
- Company: Join a housing provider dedicated to community safety and support.
- Benefits: Competitive hourly rate, hybrid working, and a chance to make a real difference.
- Why this job: Be a key player in resolving community issues and enhancing lives.
- Qualifications: Experience in managing ASB cases and strong knowledge of relevant legislation.
- Other info: Short-term contract with opportunities for impactful work.
The predicted salary is between 22 - 33 £ per hour.
Location: Staines (Hybrid – 2 days per week in the office)
Rate: £27.95 per hour (Umbrella)
Contract: Short-term temporary assignment – 8–12 weeks
DBS: Enhanced DBS required
Service Care Solutions are currently recruiting for an experienced Anti-Social Behaviour Resolution Specialist to join a housing provider on a short-term temporary basis. This is a high-impact role, managing complex ASB cases and supporting communities through effective enforcement, partnership working, and victim-focused case management.
Key Responsibilities:- Manage a caseload of high-level and complex anti-social behaviour cases from initial report through to resolution
- Investigate ASB complaints, gather evidence, and take appropriate enforcement action
- Prepare statements, serve notices, and support legal action including court proceedings where required
- Provide clear advice and guidance to victims, witnesses, and alleged perpetrators
- Work closely with internal teams, local authorities, police, and external partner agencies
- Maintain accurate and up-to-date case records in line with policy and legislative requirements
- Ensure compliance with current ASB legislation and organisational procedures
- Proven experience managing complex ASB cases within a housing or local authority setting
- Strong working knowledge of ASB legislation and legal processes
- Confident preparing legal documentation and working alongside legal services
- Excellent communication skills with a professional, victim-focused approach
- Ability to work independently in a fast-paced environment
- Full UK driving licence and access to own vehicle
- Enhanced DBS (required for the role)
This is an excellent opportunity for an experienced ASB professional seeking a short-term contract with hybrid working and a competitive hourly rate.
ASB Specialist employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASB Specialist
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or local authorities. Let them know you're on the lookout for ASB roles. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ASB legislation and case management. Be ready to discuss your past experiences with complex cases. We want to see how you can bring that expertise to the table!
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate how you can effectively engage with victims and partners. Use examples from your experience to highlight your victim-focused approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ASB Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with anti-social behaviour cases. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ASB Specialist role. We love seeing your personality and passion come through, so keep it engaging and relevant.
Showcase Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Service Care Solutions
✨Know Your ASB Legislation
Make sure you brush up on your knowledge of anti-social behaviour legislation before the interview. Being able to discuss relevant laws and how they apply to real-life scenarios will show that you're not just familiar with the theory but can also apply it practically.
✨Prepare Real-Life Examples
Think of specific cases you've managed in the past, especially those that were complex. Be ready to explain your approach, the challenges you faced, and how you resolved them. This will demonstrate your experience and problem-solving skills effectively.
✨Showcase Your Communication Skills
Since this role involves working closely with victims, witnesses, and various agencies, highlight your communication skills. Prepare to discuss how you’ve successfully navigated difficult conversations or provided support to vulnerable individuals in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases you might handle, or how success is measured in this role. This shows your genuine interest and helps you assess if the position is the right fit for you.
