ASB Officer

ASB Officer South London Permanent Full Time Salary – £38,000 Join a well-established South London housing provider and play a pivotal role in ensuring safer, stronger communities by tackling anti-social behaviour head-on. THE ROLE As an ASB Officer, you will provide a high-quality, customer-focused anti-social behaviour service that delivers timely investigative, enforcement and preventative actions. Take ownership and lead on the management of ASB cases from start to resolution Provide expert advice and support on complex ASB casework Collaborate with internal teams and external agencies to develop solutions to ASB Apply relevant legislation, including the ASB, Crime and Policing Act 2014, to enforce appropriate actions Prepare robust evidence and witness statements to support legal proceedings Handle service-related customer complaints with professionalism and empathy Contribute positively to the community safety team and wider organisational objectivesTHE CANDIDATE We’re looking for an experienced ASB professional with a strong background in managing complex casework within social housing or a similar environment. In-depth knowledge of ASB legislation and tenancy enforcement Experience preparing witness statements and associated legal documentation Strong interpersonal and communication skills, with a customer-first approach Excellent organisational skills and attention to detail under pressure Proficient in Microsoft Office with the ability to prioritise and manage competing deadlinesTHE CONTRACT Working Hours: Full time, 35 Hours Length of Contract: Permanent Rate: £38,000.00 per year, plus benefits HOW TO APPLY To apply for this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate