Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the ASB team with case management and administrative tasks.
- Company: Join a dynamic team focused on resolving anti-social behaviour.
- Benefits: Competitive pay, hybrid working, and valuable experience in a fast-paced environment.
- Why this job: Make a difference in your community while gaining essential skills.
- Qualifications: Experience in ASB or housing administration and strong attention to detail.
- Other info: Short-term contract with flexible working arrangements.
The predicted salary is between 23 - 24 £ per hour.
Location: Staines (Hybrid – 1 day per week in the office)
Rate: £23.85 per hour (Umbrella)
Contract: Short-term temporary assignment
DBS: Enhanced DBS required
Service Care Solutions are currently recruiting for an Anti-Social Behaviour Resolution Assistant to support a busy ASB team on a short-term temporary basis. This is an excellent opportunity for an experienced housing or ASB administrator to join a fast-paced service supporting frontline ASB operations.
The Role
You will provide high-quality administrative and operational support to the ASB service, assisting with case management, documentation, and coordination to ensure cases progress efficiently and compliantly.
Key Responsibilities
- Prepare and draft correspondence, witness statements, incident schedules, and court application paperwork
- Assist with compiling ASB case files for legal action and hearings
- Update internal systems with accurate and timely case information
- Arrange meetings, drop-ins, and appointments for ASB officers
- Process supplier payments linked to ASB-related actions
- Obtain and collate tenancy documentation
- Monitor mediation referrals and case outcomes
- Produce performance and monitoring reports for management
Requirements
- Previous experience in ASB, housing, or a similar local authority / housing association environment
- Strong administrative skills with excellent attention to detail
- Confidence handling sensitive and confidential information
- Ability to manage a varied workload in a fast-paced setting
- Enhanced DBS (or willingness to obtain one)
This role offers hybrid working with 1 day per week in the Staines office, making it well suited to candidates looking for flexibility alongside a short-term contract.
ASB Assistant employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASB Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing or ASB sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching common ASB scenarios and how you’d handle them. We want you to show off your problem-solving skills and experience, so think of examples that highlight your strengths!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that ASB Assistant role. We’ve got all the resources you need to make your application stand out, so don’t miss out!
We think you need these skills to ace ASB Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to highlight relevant experience in ASB or housing. Show us why you're the perfect fit for this role!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Service Care Solutions
✨Know Your ASB Stuff
Make sure you brush up on your knowledge of anti-social behaviour and the relevant legislation. Familiarise yourself with common issues faced in ASB roles, as well as the processes involved in case management. This will show that you're not just interested in the role but also understand its importance.
✨Show Off Your Admin Skills
Since this role requires strong administrative skills, be ready to discuss your experience with documentation and case management. Bring examples of how you've handled sensitive information or managed a busy workload in the past. Highlighting your attention to detail will definitely impress!
✨Prepare for Scenario Questions
Expect questions that put you in real-life ASB situations. Think about how you would handle various scenarios, such as dealing with difficult tenants or managing multiple cases at once. Practising these responses can help you feel more confident during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the challenges they face. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to demonstrate your understanding of the ASB landscape.
