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- Tasks: Be the first point of contact for referrals about child welfare and safety.
- Company: Service Care Solutions is dedicated to supporting vulnerable children and young people.
- Benefits: Enjoy excellent pay rates and support from a specialist recruitment team.
- Why this job: Make a real impact on children's lives while working in a supportive environment.
- Qualifications: Experience in a similar role and an Enhanced DBS are required.
- Other info: Work alongside MASH Social Workers and contribute to a vital service.
Referral Officer Service care Solution are currently recruiting for a Referral Officer in Newham. The Referral Officer will deal with referrals from professionals and members of the public who have concerns about the welfare or safety of a child or young person. Pay rate – £14.75 PAYE / £18.16 Umbrella Main Responsibilities As a Referral Officer you will be responsible for: Be the first point of contact when referrals come into the service, working alongside MASH Social Workers and reporting to a Practice Leader. Ensure that timely, appropriate, and effective verifications are completed on all contacts received into the MASH, supporting with Practice Leaders with the through put of work within the system. Enquiries and referrals may be in the form of telephone calls, emails, online requests or referrals from external professionals and organisations. Completing all Requests for Information from partners and external agencies, collating information held in our Integrated Children\’s System accurately and liaising with the referrer as appropriate. Requirements: Experience in a similar role Enhanced DBS Working with Service Care Solutions comes with many benefits, including: A specialist consultant within an experience and dedicated recruitment team Excellent rates of pay
Referral Officer employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Officer
✨Tip Number 1
Familiarize yourself with the MASH (Multi-Agency Safeguarding Hub) process. Understanding how referrals are handled and the role of social workers will give you an edge during interviews.
✨Tip Number 2
Network with professionals in child welfare and safeguarding. Building connections can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on current legislation and best practices in child protection. Demonstrating your knowledge in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare for scenario-based questions that assess your decision-making skills in sensitive situations. Practicing these can help you articulate your thought process effectively.
We think you need these skills to ace Referral Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Referral Officer position. Understand the key responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in similar roles, particularly those involving child welfare or safety. Use specific examples to demonstrate your skills and knowledge.
Showcase Communication Skills: Since the role involves dealing with referrals from various sources, highlight your communication skills. Provide examples of how you've effectively communicated with professionals and the public in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Referral Officer. Familiarize yourself with the processes involved in handling referrals and the importance of timely and effective communication with both professionals and the public.
✨Showcase Your Experience
Prepare to discuss your previous experience in similar roles. Highlight specific examples where you successfully managed referrals or worked with vulnerable populations, as this will demonstrate your capability to handle the responsibilities of the position.
✨Demonstrate Communication Skills
As a Referral Officer, strong communication skills are essential. Be ready to provide examples of how you've effectively communicated with various stakeholders, whether through phone calls, emails, or face-to-face interactions.
✨Prepare Questions
Have a few thoughtful questions prepared to ask the interviewer. This shows your interest in the role and helps you understand the expectations and challenges you might face as a Referral Officer.
