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- Tasks: Support individuals on probation and in prison to overcome barriers and reintegrate into the community.
- Company: The Wise Group is dedicated to creating safer communities through rehabilitation and support services.
- Benefits: Flexible working hours, robust training, and a supportive team environment.
- Why this job: Make a real impact by helping others rebuild their lives and promote social inclusion.
- Qualifications: No specific qualifications needed; just a genuine interest in helping people and strong communication skills.
- Other info: Regular travel required across Merseyside and Cheshire; home-based work with flexible hours.
The predicted salary is between 21600 - 28800 £ per year.
Location: Flexible working – principally home-based with regular travel required throughout the Merseyside and Cheshire areas (Northwest England)
Salary: £25,664 per annum + excellent benefits package
Hours: 35 hours per week (flexible working available)
About the Role
Are you passionate about supporting others to rebuild their lives and reduce reoffending? Do you want to play a part in creating safer communities and promoting lasting rehabilitation? The Wise Group is seeking committed and compassionate individuals to join our team as Relational Mentors within our Justice services. In this role, titled Job Mentor – Advocacy, you will work directly with men on probation and in prison across Merseyside and Cheshire, helping them overcome barriers to rehabilitation, particularly those related to finance, benefits, and debt, while also supporting their reintegration into the community.
This is a person-centred, relationship-based role. You will provide consistent and tailored support, empowering individuals to make positive life choices and build a more stable future. You’ll work flexibly and independently, with access to robust training and a highly supportive team.
Key Responsibilities
- Deliver person-centred mentoring and advocacy support to individuals on probation or in prison, helping them identify and address key barriers to resettlement
- Build meaningful, consistent relationships that promote trust and engagement, especially with individuals who have experienced multiple disadvantages
- Support service users in navigating issues related to financial wellbeing, including access to benefits, managing debt, and building financial independence
- Work collaboratively with statutory and voluntary partners including probation services, prisons, courts, police, social workers, and local community organisations
- Help individuals develop essential life skills, access appropriate services, and identify pathways into employment, education, or training
- Maintain accurate and timely case records, risk assessments, and outcome data in line with service standards and contractual requirements
- Operate flexibly and responsively to the individual needs of service users, ensuring that interventions are trauma-informed and culturally sensitive
- Contribute to a learning culture within the team, sharing best practices and supporting service development
What We’re Looking For
We are not looking for qualifications or experience in criminal justice. Instead, we’re looking for individuals with the right values, mindset, and interpersonal skills to make a difference.
Essential Attributes:
- A genuine interest in people, with a compassionate and non-judgmental approach
- Strong interpersonal and communication skills, including the ability to engage with people from diverse backgrounds
- Highly organised, with the ability to manage a varied caseload and respond to changing priorities
- Comfortable working independently in the community and remotely from home
- Confident using digital tools to maintain case records, communicate, and manage appointments
- A commitment to rehabilitation, social inclusion, and supporting people through change
Desirable Experience (not essential):
- Previous experience of mentoring, advocacy, or support work
- Experience of working in custodial, probation, or social care settings
- Familiarity with the challenges faced by people involved in the criminal justice system
Essential Requirements:
- A full UK driving licence and daily access to a car for travel across the designated area
- Home broadband and the ability to work from home using video calls, emails, and case management systems
To Apply:
Please apply directly or send your CV to .uk or call
Mentor Advocate employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mentor Advocate
✨Tip Number 1
Familiarise yourself with the challenges faced by individuals in the criminal justice system. Understanding their barriers will help you connect better during interviews and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Highlight your interpersonal skills in conversations. Since this role is all about building relationships, be prepared to share examples of how you've successfully engaged with diverse groups in the past.
✨Tip Number 3
Research The Wise Group and their approach to rehabilitation. Being knowledgeable about their values and mission will show your commitment and alignment with their goals during discussions.
✨Tip Number 4
Prepare to discuss your organisational skills. Since you'll be managing a varied caseload, think of specific strategies you've used in the past to stay organised and responsive to changing priorities.
We think you need these skills to ace Mentor Advocate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Mentor Advocate. Highlight how your values and interpersonal skills align with the role's requirements.
Tailor Your CV: Customise your CV to reflect relevant experiences and skills that match the job description. Emphasise any experience in mentoring, advocacy, or support work, even if it's not directly related to criminal justice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting others and your commitment to rehabilitation. Use specific examples to demonstrate your compassionate approach and ability to build meaningful relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Show Your Passion for Support
Make sure to express your genuine interest in helping others rebuild their lives. Share personal stories or experiences that highlight your compassion and commitment to supporting individuals through challenging times.
✨Demonstrate Strong Interpersonal Skills
Prepare examples of how you've effectively communicated and built relationships with diverse groups. This role requires a non-judgmental approach, so be ready to discuss how you engage with people from various backgrounds.
✨Highlight Organisational Abilities
Since the role involves managing a varied caseload, be prepared to talk about your organisational skills. Discuss any tools or methods you use to stay organised and how you prioritise tasks when faced with changing demands.
✨Familiarise Yourself with Digital Tools
As the role requires using digital tools for case management and communication, mention any relevant experience you have with technology. Be ready to discuss how you adapt to new systems and ensure accurate record-keeping.
