Village Manager - 2 Week Contract | East London | £26.44 LTD per hour Are you an experienced housing professional seeking a rewarding role where you can make a real difference in local communities? We are currently recruiting for a Village Manager to join a leading housing provider on a temporary basis with the potential for permanent employment. This is an exciting opportunity for skilled individuals with a background in housing management, tenancy services, or neighbourhood management.
About the Village Manager Role
As a Village Manager, you will take ownership of a designated housing patch within East Village, London (E20). Your primary goal will be to deliver exceptional landlord services across a mixed-tenure portfolio, fostering vibrant, safe, and well-maintained communities. This varied role combines tenancy management, estate inspections, customer service, and partnership collaboration, offering a dynamic work environment.
Key Responsibilities of the Village Manager include:
- Managing a designated patch of properties, ensuring excellent tenancy and neighbourhood management
- Letting vacant homes and supporting efficient void turnaround
- Managing rent arrears and assisting residents with income maximisation
- Investigating and resolving Anti‑Social Behaviour (ASB) cases
- Conducting estate inspections to keep communal areas safe and clean
- Supporting residents to sustain successful tenancies
- Working closely with repair teams to resolve housing issues promptly
- Building positive relationships with residents, contractors, and partner agencies
- Maintaining accurate housing records and customer information
- Providing outstanding customer service aligned with key performance indicators
- Proactively identifying and addressing potential issues before escalation
- Ensuring compliance with safeguarding, health & safety, and housing legislation
Candidate Profile
- Previous experience in housing, neighbourhood, or tenancy management
- Strong customer service skills and relationship-building aptitude
- Experience managing ASB, tenancy issues, and resident enquiries
- Knowledge of housing legislation and tenancy management processes
- Excellent communication and conflict resolution skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong IT skills and accuracy in record-keeping
- A proactive, organised, and customer‑focused approach
Benefits of this position
- Competitive rate of £26.44 LTD per hour
- Temporary to permanent career opportunity
- Working Monday to Friday
- The chance to make a tangible impact on community wellbeing
- Access to ongoing training allowances of £250
- Dedicated specialist consultant support throughout your assignment
- Daily payroll runs and free candidate registrations
- Referral and loyalty bonus schemes, plus sign‑up bonuses
- Free compliance checks
Join us as a Village Manager and be part of a respected housing organisation committed to supporting thriving communities!
Village Manager employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
