At a Glance
- Tasks: Oversee workshop activities and support technicians to ensure top-notch service.
- Company: Busy Main Dealership in Stoke-on-Trent with a focus on quality.
- Benefits: Competitive salary of £36,000 plus bonuses and training allowances.
- Other info: Opportunities for permanent placement and career progression.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in a workshop role and strong organisational skills required.
The predicted salary is between 36000 - 36000 £ per year.
A dedicated workshop controller role at a busy Main Dealership in Stoke-on-Trent.
As a Workshop Controller, you will be vital in ensuring the smooth operation of the service department. Responsibilities include overseeing workshop activities, supporting technicians, maintaining quality standards, and delivering exceptional customer service. This permanent role offers a competitive base salary of £36,000 plus bonus schemes and progression opportunities.
Candidate Responsibilities- Ensure all workshop practices comply with company, DVSA, OEM, and health & safety policies
- Oversee service work to ensure jobs are completed accurately, efficiently, and on time
- Support Technicians during repairs and provide technical assistance when required
- Maintain high workshop standards and quality control across all repairs
- Liaise with colleagues and departments to deliver excellent customer service
- Schedule workshop activities based on customer demand, work targets, parts availability, and job complexity
- Maintain strong relationships with vehicle manufacturers
- Produce technical reports as needed
- Manage workshop workload effectively, prioritising tasks to meet deadlines
- Previous experience as a Workshop Controller or similar automotive workshop role
- Strong organisational and communication skills
- Ability to manage workshop scheduling efficiently
- Experience supporting Technicians in a dealership environment
- Full UK Driving Licence
- £36,000 basic salary plus bonus schemes
- Work Monday to Friday, 8:00 am – 6:00 pm, with Saturdays on a rota basis
- 2 weeks contract with opportunity for permanent placement
- £250 Training Allowance
- Dedicated Specialist Consultant support
- Daily payroll runs ensuring timely payments
- Free Candidate Registrations
- Referral and Loyalty Bonus Schemes
- Sign Up Bonus
- Free Compliance Checks
- Structured pay scales with progression opportunities
- Annual leave increasing with service
- Enhanced family leave package
- Access to Tech Scheme with flexible payment options
Workshop Controller in Stoke-on-Trent employer: Service Care Solutions Ltd
Join our dynamic team as a Workshop Controller at a thriving Main Dealership in Stoke-on-Trent, where we prioritise employee growth and satisfaction. With a competitive salary, structured pay scales, and a supportive work culture, we offer numerous benefits including a training allowance and flexible payment options through our Tech Scheme. Experience a rewarding career with opportunities for progression while working in a collaborative environment that values exceptional customer service and quality standards.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've supported technicians in the past and how you ensure high workshop standards. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for the latest Workshop Controller vacancies and apply directly. It shows you're serious about joining the team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workshop Controller in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Workshop Controller or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy dealership. Mention specific experiences that relate to overseeing workshop activities and supporting technicians.
Showcase Your Customer Service Skills:Since delivering exceptional customer service is key, include examples of how you've gone above and beyond for customers in your previous roles. We love candidates who can keep our clients happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of workshop operations and the specific responsibilities of a Workshop Controller. Familiarise yourself with the latest DVSA regulations and OEM standards, as well as any relevant health and safety policies. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous experience in detail. Think of specific examples where you've successfully managed workshop scheduling or supported technicians. Highlight any challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and ability to maintain high standards.
✨Communicate Clearly
Strong communication skills are key for a Workshop Controller. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and engage with the interviewer. This will help you build rapport and show that you can liaise effectively with colleagues and customers alike.
✨Ask Smart Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the dealership's approach to customer service or how they handle workshop workload during peak times. This not only shows your interest in the role but also gives you a better understanding of the company culture and expectations.
