At a Glance
- Tasks: Support vulnerable adults by processing care referrals and ensuring they receive timely assistance.
- Company: Join a dedicated team in Adult Social Care making a real difference in the community.
- Benefits: Enjoy hybrid working, full-time hours, and a supportive work environment.
- Other info: Great potential for contract extension and career growth opportunities.
- Why this job: Make a genuine impact while gaining valuable experience in a fast-paced setting.
- Qualifications: Experience in Adult Social Care and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
- Health & Social Care Officer (Adult Social Care) – Hybrid
- Week
- Contract
- Type: Agency Contract (Likely Extension Available)
Are you passionate about making a real difference to adults in need of care and support?
We're looking for an experienced Health & Social Care Officer to join a busy Adult Social Care Front Door Team, where you'll play a vital role in ensuring people receive the right support at the right time.
This is an excellent opportunity to join a fast-paced and supportive service, acting as the first point of contact for adult social care referrals and helping to safeguard vulnerable adults across the community.
The Role
Working within the Adult Social Care Front Door, you'll be responsible for receiving, processing and triaging referrals from members of the public and partner agencies.
This is a predominantly telephone-based role, with referrals also received through online systems.
You'll assess incoming information, gather relevant details and ensure referrals are screened appropriately before being directed to the correct service.
Your responsibilities will include
- Receiving and processing Adult Social Care referrals by telephone and online.
- Screening referrals for care and support needs.
- Triaging requests for Occupational Therapy equipment and adaptations.
- Identifying and escalating safeguarding concerns appropriately.
- Recording accurate information on case management systems.
- Liaising with professionals, partner agencies and members of the public.
- Providing a professional, empathetic and customer-focused service at all times.
About You
We're looking for someone who has
- Previous experience within Adult Social Care.
- Excellent communication and telephone assessment skills.
- Knowledge of safeguarding adults and referral processes.
- The ability to make sound decisions in a fast-paced environment.
- Strong organisational and IT skills.
- Experience handling sensitive and confidential information.
- A calm, compassionate and professional approach when supporting vulnerable adults.
- Working Arrangements
This is a hybrid role, with approximately a 50/50 split between office and home working once fully trained.
Please note that for the first 1–2 months, you'll be expected to work full-time in the office to complete your induction and training before transitioning to hybrid working.
Why Apply?
- Make a genuine difference to vulnerable adults.
- Join a supportive and experienced Adult Social Care team.
- Hybrid working following successful training.
- Full-time hours with a great work-life balance.
- Strong likelihood of contract extension due to ongoing service transformation.
- Gain valuable experience within a busy Local Authority environment.
- #J-18808-Ljbffr
Health & Social Care Officer (Adult Social Care) in Stapleford employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Health & Social Care Officer (Adult Social Care) in Stapleford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Service Care Solutions Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Service Care Solutions Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Service Care Solutions Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Service Care Solutions Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Health & Social Care Officer (Adult Social Care) in Stapleford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Service Care Solutions Ltd:Before hitting send, make sure to tailor your application specifically to Service Care Solutions Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Service Care Solutions Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
