At a Glance
- Tasks: Support the Neighbourhood Team with admin tasks and tenancy management services.
- Company: Join a dynamic local authority focused on community support.
- Benefits: Competitive pay, full-time hours, and valuable experience in housing administration.
- Other info: Great opportunity for career growth in the public sector.
- Why this job: Make a difference in your community while gaining essential skills.
- Qualifications: Experience in housing admin or customer service is a plus.
The predicted salary is between 20.81 - 20.81 £ per hour.
The Role
- Provide comprehensive administrative support to the Neighbourhood Team.
- Deliver tenancy management services efficiently, supporting residents and officers across a wide range of housing activities.
- Manage diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration.
- Raise purchase orders, process invoices and support financial administration processes.
- Prepare tenancy documentation, arrange property viewings, complete tenancy sign‑ups and conduct identity checks.
- Support court preparation for tenancy enforcement, access applications and anti‑social behaviour cases.
- Maintain accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections.
- Support garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services.
The Candidate
- Previous experience in a similar housing administration, neighbourhood services or tenancy support role, ideally within a Local Authority or Housing Association environment.
- Experience providing comprehensive administrative support within a busy team.
- Excellent customer service, communication and organisational skills with the ability to manage competing priorities.
- Strong IT skills, including Microsoft Office and experience using databases or housing management systems such as NEC.
- Experience of financial administration, including purchase orders and invoice processing.
- An understanding of social housing, tenancy management processes and effective partnership working with internal and external partners.
The Contract
- Working Hours: Full Time – 35 hours per week, Monday to Friday
- Length of Contract: 3‑Month Contract
- Rate: £20.81 per hour LTD company rate. PAYE equivalent: £17.74 per hour, inclusive of holiday pay.
Neighbourhood Assistant in Slough employer: Service Care Solutions Ltd
As a Neighbourhood Assistant in Slough, you will join a supportive and dynamic team dedicated to enhancing the lives of residents through effective housing management. Our company fosters a collaborative work culture that values employee growth, offering opportunities for professional development and training within the local authority framework. With competitive pay and a commitment to work-life balance, we ensure that our employees feel valued and empowered in their roles.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Assistant in Slough
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Neighbourhood Assistant in Slough
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Service Care Solutions Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Service Care Solutions Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Service Care Solutions Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
