At a Glance
- Tasks: Manage SEND complaints, lead tribunal proceedings, and prepare essential documentation.
- Company: North West Local Authority focused on improving SEND services.
- Benefits: Hybrid work model, competitive pay, and a chance to make a difference.
- Other info: Immediate start with a dynamic team and impactful work.
- Why this job: Play a key role in reducing SEND complaints and improving lives.
- Qualifications: Experience in handling complaints and knowledge of SEND regulations.
The predicted salary is between 30000 - 40000 £ per year.
North West Local Authority is recruiting an interim Tribunal and Complaints Officer (SEND) on a 3-month contract with immediate start. The role targets reducing SEND complaints and tribunal backlogs while ensuring cases comply with statutory requirements.
Working 35 hours per week with hybrid on-site work (minimum two days on site), you will manage SEND complaints, lead tribunal proceedings, prepare documentation, gather evidence, and collaborate with internal teams and external partners.
SEND Tribunal & Complaints Specialist (Hybrid) employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SEND Tribunal & Complaints Specialist (Hybrid)
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Service Care Solutions Ltd when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Service Care Solutions Ltd!
We think you need these skills to ace SEND Tribunal & Complaints Specialist (Hybrid)
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like SEND Tribunal & Complaints Specialist (Hybrid), make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Service Care Solutions Ltd. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Service Care Solutions Ltd.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Service Care Solutions Ltd in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Service Care Solutions Ltd.
