At a Glance
- Tasks: Manage Section 20 consultations and ensure legal compliance for major works projects.
- Company: Join a North London Housing Association dedicated to community engagement.
- Benefits: Competitive pay, full-time hours, and a supportive work environment.
- Other info: 6-month contract with opportunities for professional growth.
- Why this job: Make a real difference in housing while developing your project management skills.
- Qualifications: Experience in Section 20 consultations and strong communication skills required.
The predicted salary is between 44000 - 52000 £ per year.
An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes.
Responsibilities
- Manage the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record‑keeping across major works projects.
- Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act and act as the main point of contact for leaseholders regarding major works, costs and processes.
- Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information.
- Prepare accurate, clear and legally compliant consultation documentation.
- Manage and respond to leaseholder observations, queries and formal representations.
- Maintain detailed and auditable records to mitigate risk and support tribunal defence.
- Support resident engagement through meetings, drop‑ins and written communications.
Qualifications
- Proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment.
- Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985.
- Experience working on major works or planned maintenance programmes.
- Ability to interpret and communicate technical and financial information clearly.
- Excellent written communication skills, including formal notices and correspondence.
- Strong organisational skills with high attention to detail and stakeholder management.
Contract Details
- Work Hours: Full Time.
- Length of Contract: 6 Month Contract.
- Rate: £24.87 per hour LTD company rate. PAYE equivalent £21.20 per hour, inclusive of holiday.
Section 20 Project Officer employer: Service Care Solutions Ltd
Join a forward-thinking North London Housing Association that prioritises employee development and community engagement. With a supportive work culture, competitive pay, and opportunities for professional growth, this role as a Section 20 Project Officer offers a chance to make a meaningful impact in the housing sector while working in a vibrant and diverse area. Enjoy the unique advantage of being part of a team dedicated to enhancing the lives of residents through effective communication and collaboration.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Section 20 Project Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, especially those who have experience with Section 20 consultations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold legislation and the consultation process. We recommend practising common interview questions related to major works and stakeholder management to show you’re the right fit.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Section 20 Project Officer role. We’ve got all the latest listings, and applying directly can sometimes give you an edge over other candidates!
We think you need these skills to ace Section 20 Project Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Section 20 consultations. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your understanding of leasehold legislation and the consultation process. We appreciate well-structured applications that are easy to read!
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to highlight your excellent written communication skills. Include examples of formal notices or correspondence you’ve prepared in the past to show us you can handle the responsibilities.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Section 20 Inside Out
Make sure you brush up on your knowledge of the Section 20 consultation process and relevant legislation, especially the Landlord & Tenant Act 1985. Being able to discuss specific examples from your experience will show that you’re not just familiar with the theory but have practical insights too.
✨Prepare for Technical Questions
Expect questions about how you would handle various scenarios related to major works and leaseholder communications. Think through potential challenges you might face and prepare clear, structured responses that demonstrate your problem-solving skills and attention to detail.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be ready to highlight your written and verbal communication skills. Bring examples of formal notices or correspondence you've prepared in the past, and be prepared to discuss how you ensure clarity and compliance in your communications.
✨Engagement is Key
Discuss your approach to resident engagement and how you’ve successfully managed consultations in the past. Be ready to share strategies you’ve used to encourage participation and address concerns, as this will demonstrate your commitment to effective stakeholder management.
