At a Glance
- Tasks: Schedule and manage trades, ensuring efficient maintenance delivery.
- Company: Join a dynamic Property Services team in Rochester.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: Perfect for those looking to kickstart their career in property management.
- Why this job: Be the key player in keeping services running smoothly and making a difference.
- Qualifications: Experience in scheduling or customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking for a Trade Scheduler to join a busy Property Services team. This is an excellent opportunity for someone with strong scheduling, customer service and administrative experience to play a key role in ensuring maintenance works are delivered efficiently and within agreed service standards.
Key Responsibilities
- Schedule and manage operatives' diaries, ensuring appointments are attended as planned.
- Liaise with customers and operatives to arrange and reschedule appointments where necessary.
- Monitor outstanding jobs and proactively manage workloads to prevent overdue repairs.
- Prioritise emergency and urgent works in line with service requirements.
- Allocate work to the most appropriate trade operative to maximise first‑time fix rates.
- Ensure operatives have the necessary materials and information to complete works efficiently.
- Plan appointments to minimise travel time and maximise productivity.
- Work closely with supervisors, managers and operational teams to achieve performance targets.
- Monitor job completion quality and punctuality, escalating performance concerns where required.
- Maintain accurate records and update the contract management system in a timely manner.
- Process subcontractor completion reports and manage future appointment scheduling.
Essential Criteria
- Previous experience in a scheduling, planning, workforce coordination or repairs administration role.
- Experience working within social housing, property maintenance, facilities management or a similar environment is highly desirable.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent customer service and communication skills.
- Good attention to detail and accurate data entry skills.
- Proficient in Microsoft Office, including Word and Excel.
- Ability to work effectively both independently and as part of a team.
- Comfortable working in a fast‑paced environment and meeting performance targets.
Trades Scheduler in Rochester employer: Service Care Solutions Ltd
Join our dynamic Property Services team in Rochester, where we prioritise a supportive work culture that values your contributions and fosters professional growth. As a Trades Scheduler, you'll enjoy a collaborative environment with opportunities for skill enhancement, all while ensuring efficient service delivery in a role that directly impacts our community. We offer competitive benefits and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding work.
Contact Details:
Service Care Solutions Ltd Recruitment Team
