At a Glance
- Tasks: Provide essential admin support to GPs and healthcare professionals in a busy practice.
- Company: Friendly medical practice focused on patient care and teamwork.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Flexible hours with opportunities for ongoing learning and development.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Previous admin experience, strong typing skills, and good communication abilities.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an experienced, organised, and proactive Medical Secretary to join a busy and friendly practice team on a Locum basis. This is a key role supporting our GPs, Practice Manager, and healthcare professionals by providing high-quality administrative and secretarial support to ensure the smooth running of the practice.
Location: Redditch
Hours: 24 Hours per week (Locum Contract)
Salary: Competitive hourly rate dependent on experience and qualifications
Reports to: Practice Manager
Key Responsibilities
- Secretarial & Administration:
- Audio and copy typing of letters, reports, referrals, minutes, and memorandums
- Processing patient referrals accurately and in a timely manner
- Managing medical and insurance reports
- Handling Patient Access requests
- Monitoring and distributing Safety Alerts
- Collating and dispatching vaccine counts
- Maintaining and updating Team Clarity systems
- Filing, scanning, and maintaining patient records and Fit Notes
- Using AccuRx to communicate with patients
- Managing incoming and outgoing calls professionally
- Handling post and maintaining office supplies
- IT & Systems:
- Using medical software systems to manage patient and practice information
- Maintaining accurate patient records
- Reading and actioning emails daily
- Supporting data input and information governance compliance
- Communication & Teamwork:
- Working collaboratively with GPs, clinicians, and administrative staff
- Supporting patients with sensitive or complex needs
- Participating in meetings and contributing to service improvements
- Covering reception and other team duties when required
- Compliance & Confidentiality:
- Supporting CQC compliance
- Ensuring GDPR and Data Protection compliance
- Maintaining strict confidentiality in line with NHS and Caldicott principles
- Following practice policies and information governance procedures
What We’re Looking For
Essential:
- Previous secretarial or administrative experience (ideally in a healthcare setting)
- Excellent typing and word processing skills
- Strong organisational and time management skills
- Ability to handle confidential information with discretion
- Strong communication skills, both written and verbal
- Good IT skills and confidence using clinical systems
- Ability to work under pressure and prioritise workload effectively
Desirable:
- Experience working in General Practice or NHS settings
- Knowledge of medical terminology
- Experience with patient record systems and referral pathways
- Understanding of GDPR, CQC, and NHS policies
What We Offer
- A supportive and friendly working environment
- Opportunities for training and development
- Annual appraisals and ongoing learning opportunities
- A varied and rewarding role within a patient-focused practice
Apply now by calling Rebecca on 01772 208963 or emailing rebecca.hyde@servicecare.org.uk
Medical Secretary in Redditch employer: Service Care Solutions Ltd
Join our dedicated team in Redditch as a Medical Secretary, where you will thrive in a supportive and friendly environment that values your contributions. We offer competitive pay, ongoing training, and development opportunities, ensuring you grow alongside our patient-focused practice while making a meaningful impact on the healthcare experience of our community.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Redditch
✨Get In Touch with Local Health Services
Start by reaching out to local hospitals, clinics, and care homes directly. They often have temporary nursing roles that may not be advertised online. Don’t hesitate to pop by for a quick chat or to ask about current openings!
✨Join Nursing Community Groups
Look for local nursing community groups or online forums where temp roles are frequently shared. Whether it’s Facebook groups or platforms like Nursing Times, these can be great places to connect with fellow nurses and discover temp roles through word of mouth.
✨Reach Out to Recruitment Agencies
Get in touch with recruitment agencies specialising in nursing. They often have a list of temporary positions that need filling quickly, and many health services prefer to hire through agencies for short-term roles. Make sure your availability is clear!
✨Showcase Your Flexibility
In the nursing field, flexibility is key, especially for temporary roles. Highlight your willingness to work different shifts and locations when applying through our website. This will make you more attractive to employers looking for quick cover!
We think you need these skills to ace Medical Secretary in Redditch
Some tips for your application 🫡
Highlight Your Skills in Patient Care:When applying for a temporary nursing role, make sure to spotlight your specific skills in patient care. This includes any training or certifications you've received, such as Basic Life Support (BLS) or specific nursing specialisations. We want to see how you've applied these skills in real-world situations, so share relevant experiences in your CV.
Reflect Your Adaptability:Temporary roles often require you to hit the ground running, so it’s essential to convey your adaptability. In your cover letter, mention examples of how you’ve quickly adjusted to new environments or challenges in patient care settings. This shows that you're ready to step in and provide support from day one!
Emphasise Availability and Flexibility:For temporary positions, your availability is key! Make sure to state your flexible working hours in your CV and cover letter so Service Care Solutions Ltd knows when you're ready to jump in. This helps them see that you’re committed and prepared to meet their immediate needs.
Personalise Your Application for Service Care Solutions Ltd:Finally, take the time to tailor your application for Service Care Solutions Ltd specifically. Research their values and any recent initiatives they may have. Mention these in your cover letter to show that you’ve done your homework and are genuinely interested in working with them in patient care.
How to prepare for a job interview at Service Care Solutions Ltd
✨Show Your Passion for Patient Care
As a temporary nursing role, it’s crucial to demonstrate your genuine passion for patient care. Talk to the interviewer about experiences where you went above and beyond for patients and how you handle emotional situations – this shows your soft skills are as strong as your technical knowledge.
✨Be Ready for Clinical Scenarios
Expect to face some clinical scenario questions during your interview. You might be asked how you would handle specific patient situations or emergencies. Brush up on your clinical skills and think through a few scenarios so you can talk through your thought process confidently.
✨Highlight Your Adaptability
Temporary roles often mean you're filling in where needed, so emphasise your adaptability during the interview. Share examples of times you’ve quickly adjusted to new teams or practices, which shows you can hit the ground running at Service Care Solutions Ltd.
✨Emphasise Teamwork and Communication
In nursing, being a great team player is essential. Don't just talk about your individual achievements; share instances where you effectively collaborated with other healthcare professionals. This will show how you’ll fit into the team at Service Care Solutions Ltd and contribute positively to patient care.
