At a Glance
- Tasks: Engage with customers, manage communications, and support payroll processes in a dynamic team.
- Company: Join ARCH Finance, a supportive and friendly team based in Preston.
- Benefits: Enjoy 30 days annual leave, well-being coaching, and a fun games room.
- Other info: Full training provided and opportunities for career growth in a vibrant environment.
- Why this job: Make a real impact by helping the business grow and providing top-notch customer service.
- Qualifications: Experience with Microsoft Office, strong communication skills, and a passion for customer resolution.
The predicted salary is between 24000 - 28000 £ per year.
ARCH Finance are offering a great opportunity for a Sales Administrator to join an established team, based in Preston. The role will be office based and full time with the option of one remote working day after a successful probation period.
In your role as Sales Administrator, you will hit the ground running. Self-motivation with the ability to work on your own initiative, whilst supported by a large and friendly team is a must. You will have a real passion for helping a business grow and providing the best customer service possible to both internal and external stakeholders. You will be driven and have a real desire for customer resolution.
Your role will involve:
- Answering incoming calls
- Outbound calls to prospective customers with a view to engaging them to utilise our service.
- Helping manage the Arch Finance mailboxes (Outlook) for both the sign-up and payroll teams.
- Client and candidate engagement via all communication channels
- Assist with compliance, ensuring all relevant information is up to date
- Assist with payroll processes and support with payroll related tasks when required.
- Supporting the Line Manager when directed or in his/her absence
- Dealing with account enquiries/record keeping on company CRM systems and payroll software.
- Achieving KPI's and call figures
- Administrative tasks across the wider group as and when required.
What we're looking for:
- An individual who is highly experienced with Microsoft packages such as Word and Excel
- Previous experience of working in a busy office environment is desirable
- Delivering strong results across a range of important administrative tasks with demonstrable autonomy
- An excellent eye for detail with the ability to use your initiative and follow logic
- Experience of outbound calling and email contact
- Strong attention to detail and accuracy
- Ability to prioritise tasks accordingly
- Strong customer service skills
- Excellent organisational and time management skills
- Effective communication skills, both written and verbal
What's on offer:
- Full training
- A great team working environment
- Family-friendly policies
- Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme
- 30 days annual leave (inclusive of public holidays) increasing by 1 day per each year of service up to 5 years
- Lancashire MIND well-being coaching sessions
- Annual company profit-share bonus
- On site games room and recreational area
Sales Administrator in Preston employer: Service Care Solutions Ltd
As a Tribunal & Mediation Officer with our local authority, you will be part of a dedicated team committed to making a meaningful impact in the lives of children with special educational needs and disabilities. Our hybrid working model offers flexibility, allowing you to balance remote work with occasional office attendance in the vibrant South East, while our supportive work culture fosters professional growth and collaboration with various stakeholders. Join us to contribute to vital casework and dispute resolution, all while enjoying competitive remuneration and the opportunity to enhance your expertise in SEND legislation.
Contact Details:
Service Care Solutions Ltd Recruitment Team
