At a Glance
- Tasks: Help people access the right care and support options in a dynamic environment.
- Company: Join a vital Adult Health & Wellbeing commissioning service in Lancashire.
- Benefits: Enjoy hybrid working, flexibility, and the chance to make a real difference.
- Other info: Opportunity for career growth while making a positive impact on people's lives.
- Why this job: Empower individuals by arranging person-centred care that promotes independence and choice.
- Qualifications: Experience in Adult Social Care or similar fields, strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Care Brokerage Officer
Lancashire ? Hybrid working - minimum 40% office-based ?
Full-time | Monday to Friday, with flexibility required
Help people access the right care, at the right time.
Are you an experienced professional with a background in Adult Social Care, care brokerage, commissioning, care coordination or support planning ?
Do you have the ability to balance a person-centred approach with commercial awareness, problem-solving and the ability to find practical solutions?
We are currently recruiting for a Care Brokerage Officer to join a busy and important Adult Health & Wellbeing commissioning service.
This is a fantastic opportunity to play a key role in arranging and sourcing care and support for adults and young people preparing for adulthood, ensuring that services are person-centred, timely, effective and provide value for money .
The Role
As a Care Brokerage Officer, you will work closely with individuals, families, carers, providers and professionals to identify and arrange the most appropriate care and support options.
No two days will be the same.
You may be sourcing specialist placements, developing packages of care, negotiating with providers, exploring community-based support or helping someone access services that maximise their independence.
Your responsibilities will include
- Identifying and arranging person-centred care and support packages.
- Completing placement and provider searches across the care market.
- Working with providers to source suitable, high-quality and cost-effective support.
- Negotiating care packages and ensuring value for money.
- Exploring free, low-cost and community-based services where appropriate.
- Supporting a strengths-based and home-first approach to maximise independence.
- Working across a range of service areas, including older people, health, mental health and learning disability services.
- Maintaining accurate records and processing information through relevant case management systems.
- Completing placement agreements, contractual documentation and service requisitions accurately and promptly.
- Building strong relationships with providers, families, carers, service users and other professionals.
- Responding to urgent and occasionally emergency care requirements, including same-day placements when required.
What We're Looking For
We are looking for someone who is confident, organised and solutions-focused, with the ability to manage a busy workload while maintaining a strong focus on the individual.
You should have
- Experience within Adult Social Care, care brokerage, commissioning, care coordination or a similar environment.
- Experience of sourcing placements or developing packages of care.
- Strong communication and negotiation skills.
- The ability to manage challenging conversations and find practical solutions.
- Experience working collaboratively with providers and other agencies.
- Excellent attention to detail and the ability to work accurately in a fast-paced environment.
- Experience maintaining records containing sensitive information.
- Confidence using ICT and case management systems.
- A good understanding of the legislation and regulatory framework surrounding Adult Social Care.
- Knowledge or experience of personal budgets and Direct Payments would be highly beneficial.
- An administrative or business management qualification at NVQ Level 3 or above, or a willingness to work towards this.
Why This Role?
This is more than an administrative or purchasing role.
You'll be helping to ensure people receive the right support, in the right place, at the right time , while promoting independence, choice and better outcomes.
You'll need to be commercially aware, organised and confident communicating with a wide range of people - but most importantly, you'll understand that behind every referral or placement request is a person whose life can be positively impacted by getting the right support in place.
The role offers hybrid working, although employees are expected to spend a minimum of 40% of their working time on-site.
Flexibility is also required, including occasional home visits and the ability to respond to urgent service demands when necessary.
#Adult Social Care #Care Brokerage #Commissioning #Care Coordinator #Social Care Jobs #Lancashire Jobs #Recruitment
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Care Brokerage Officer in Preston employer: Service Care Solutions Ltd
As a Care Brokerage Officer in Lancashire, you will join a dedicated team committed to enhancing the lives of individuals through tailored care solutions. Our organisation fosters a supportive work culture that values flexibility and collaboration, offering opportunities for professional growth within the Adult Health & Wellbeing commissioning service. With a focus on person-centred care, you will play a vital role in making a meaningful impact while enjoying the benefits of hybrid working arrangements and a strong community ethos.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Brokerage Officer in Preston
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Service Care Solutions Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Service Care Solutions Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Service Care Solutions Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Service Care Solutions Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Care Brokerage Officer in Preston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Service Care Solutions Ltd:Before hitting send, make sure to tailor your application specifically to Service Care Solutions Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Service Care Solutions Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
