At a Glance
- Tasks: Lead performance reporting and provide insights to shape strategic decisions.
- Company: Respected Housing Association in the West Midlands with a focus on community impact.
- Benefits: Competitive salary, hybrid working, and potential for permanent role.
- Other info: Opportunity to work closely with senior leaders and contribute to impactful projects.
- Why this job: Make a real difference by influencing decisions that enhance services for customers.
- Qualifications: Experience in performance reporting, data analysis, and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
- Working
- Pattern: Hybrid Working (Approx. 2 Days per Week in the Office)
- Performance & Insight Business Partner | Housing Association | West Midlands
I am currently recruiting on behalf of a highly respected Housing Association in the West Midlands for an experienced Performance & Insight Business Partner to join their Performance and Insight team on a fixed-term basis until March 2027.
This is an exciting opportunity for a performance, insight or business intelligence professional to play a key role in helping shape organisational decision-making through the delivery of high-quality performance reporting, customer insight and strategic analysis.
Working closely with senior leaders, stakeholders and Board members, you will provide evidence-based insights that drive continuous improvement and enhance services for customers across the organisation.
Key responsibilities
- Leading the development and delivery of performance reports, dashboards, scorecards and management information.
- Producing insightful analysis that supports strategic and operational decision-making.
- Monitoring performance against targets, trends and benchmarks, identifying risks, opportunities and areas for improvement.
- Translating complex data and technical information into clear, actionable recommendations for a range of audiences.
- Leading customer research and insight projects using both qualitative and quantitative methodologies.
- Acting as the Performance & Insight representative on organisation-wide projects.
- Building strong relationships with internal stakeholders, external partners and account managers to ensure successful project delivery.
- Supporting the development and maintenance of KPIs, performance frameworks and reporting processes.
- Contributing to regulatory and statutory reporting requirements.
- Supporting data quality initiatives and promoting a culture of evidence-based decision-making.
- Presenting findings and recommendations to senior leaders, Board members and other key stakeholders.
About You
- Significant experience within performance reporting, business intelligence, data analysis or a similar discipline.
- Experience leading customer research projects using both qualitative and quantitative research methods.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Experience translating complex information into meaningful business insight and recommendations.
- Proven ability to influence, advise and constructively challenge senior stakeholders.
- Experience developing dashboards, scorecards, management reports and performance frameworks.
- Confidence working with technology and supporting data-related projects and system improvements.
- Experience managing relationships with external suppliers, partners or account managers.
- Strong communication and presentation skills with experience engaging a wide range of audiences.
- Advanced Microsoft Excel skills and experience using reporting and data visualisation tools.
- Experience with Power BI would be highly desirable.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- A relevant qualification, or equivalent experience, in business intelligence, analytics, statistics, performance management or a related field.
Desirable Experience
- Knowledge of the social housing sector and regulatory environment.
- Understanding of governance, risk management and regulatory reporting requirements.
What's on Offer?
- Hybrid working arrangement with approximately 2 days per week in the office.
- Fixed-term contract until March 2027 with potential for the role to become permanent.
- Opportunity to influence strategic decision-making across the organisation.
- Exposure to senior leadership, Board members and high-profile projects.
- A chance to contribute to service improvements that positively impact customers and communities.
- #J-18808-Ljbffr
Performance & Insight Business Partner employer: Service Care Solutions Ltd
Service Care Solutions Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With the opportunity to engage in diverse legal matters within the public sector, employees benefit from hybrid working arrangements and weekly pay, making it an ideal environment for those seeking meaningful and rewarding employment in Devon.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Performance & Insight Business Partner
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We think you need these skills to ace Performance & Insight Business Partner
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Service Care Solutions Ltd.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Service Care Solutions Ltd. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Service Care Solutions Ltd
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
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In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
