Operations Team Administrator

Job Title: Operational Team Administrator
Location: Cambridge (Hybrid – 2 days in the office)
Contract: Temporary, Full-time
Rate: £19.94 per hour (LTD) / £16.10 per hour (PAYE)
Start Date: ASAP
Recruiting on behalf of: A respected local authority
We’re working on behalf of a well-regarded local authority to recruit an Operational Team Administrator to support their Estates & Facilities service. This is an excellent opportunity to join a busy and supportive team that delivers essential housing repairs and maintenance services to tenants and leaseholders.
Key Responsibilities:

• Provide administrative support to the responsive repairs team, including scheduling and appointing works.
• Process follow-on tasks and urgent works arising from surveyor inspections and out-of-hours calls.
• Maintain accurate and timely records using internal systems (e.g., AccuServ).
• Liaise with internal departments such as Housing Management, Neighbourhoods and the Customer Service Centre.
• Support voids and lettings administration during property turnover periods.
• Communicate effectively with tenants, colleagues, contractors, and councillors.

Ideal Candidate:

• Experience in an administration role within housing, property services or repairs & maintenance.
• Familiarity with scheduling, diary management and task tracking.
• Confident using Microsoft Office and housing management/repairs systems.
• Strong organisational and communication skills.
• Customer-focused with the ability to work as part of a team and under pressure.

Desirable:

• Knowledge of Direct Labour Organisations (DLOs) or local authority repairs processes.
• Experience supporting void or responsive repair services.

To apply:
If you\’re an experienced administrator with a background in housing or property services, we’d love to hear from you.
george.westhead@Servicecare.org.uk
01772 208966
Apply today to secure your interview slot.
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