At a Glance
- Tasks: Manage neighbourhood services, ensuring safe and thriving communities in London.
- Company: Dynamic housing provider focused on community well-being.
- Benefits: Competitive pay, full-time hours, and potential for permanent position.
- Other info: Join a supportive team and enjoy a diverse work environment.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 25.15 - 25.15 £ per hour.
An experienced Neighbourhood Officer is required to join a housing provider delivering high-quality neighbourhood and tenancy management services across a diverse London community. You will be responsible for providing a proactive, resident-focused housing management service to ensure estates are safe, well-maintained, and communities are supported to thrive.
- Manage a defined patch, delivering effective tenancy and neighbourhood management services
- Carry out estate inspections and coordinate routine maintenance in communal areas
- Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches
- Work closely with repairs, contractors and internal teams to resolve estate-based issues
- Support residents with tenancy sustainment and signpost to relevant services
- Handle resident enquiries, complaints and complex casework in a timely and professional manner
- Ensure compliance with policies, procedures, and relevant housing legislation
The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a housing provider or Local Authority setting.
- Strong knowledge of tenancy management and housing legislation
- Experience managing estate inspections and coordinating communal repairs/maintenance
- Proven track record of handling ASB and complex resident cases
- Excellent communication skills with the ability to build relationships with diverse communities
- Ability to prioritise workloads effectively and manage competing deadlines
Working Hours: Full Time, Monday to Friday 9:00 – 17:00. Patch-based assignment for the client.
Length of Contract: 3 Month Contract, temp-perm
Rate: £25.15 per hour LTD company rate. PAYE equivalent is £21.44 per hour, inclusive of holiday.
Contact Details:
Service Care Solutions Ltd Recruitment Team
