At a Glance
- Tasks: Manage tenancies, conduct visits, and resolve anti-social behaviour issues.
- Company: Respected Housing Association focused on community support.
- Benefits: Full-time role with ongoing opportunities for growth.
- Other info: Join a dynamic team dedicated to excellent customer care.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in tenancy management and strong ASB case handling skills.
The predicted salary is between 31500 - 38500 £ per year.
An excellent opportunity has become available for an experienced Tenancy Officer to join a respected Housing Association, managing a Waltham Forest patch and delivering a customer-focused tenancy management service with a strong emphasis on ASB case management and tenancy sustainment.
THE ROLE
- Deliver an effective neighbourhood and tenancy management service.
- Carry out tenancy visits and tenancy audits to ensure compliance and tenancy sustainment.
- Investigate and manage anti-social behaviour cases from initial report through to resolution.
- Work closely with residents, partner agencies, and support services to resolve tenancy-related issues.
- Maintain accurate tenancy records, case notes, and reports in line with housing policies and procedures.
- Identify safeguarding concerns and make appropriate referrals where required.
- Deliver a visible and responsive housing management service focused on excellent customer care.
THE CANDIDATE
- Previous experience working in a Tenancy Officer or Housing Officer role within a Housing Association or Local Authority setting, with strong experience managing ASB cases.
- Proven experience managing anti-social behaviour and tenancy breaches.
- Strong knowledge of housing management and tenancy legislation.
- Experience carrying out tenancy visits and resident engagement.
Tenancy Officer in London employer: Service Care Solutions Ltd
Service Care Solutions Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With the opportunity to engage in diverse legal matters within the public sector, employees benefit from hybrid working arrangements and weekly pay, making it an ideal environment for those seeking meaningful and rewarding employment in Devon.
Contact Details:
Service Care Solutions Ltd Recruitment Team
