At a Glance
- Tasks: Manage Section 20 consultations and ensure clear communication with leaseholders.
- Company: North London Housing Association focused on community engagement.
- Benefits: Competitive hourly rate, full-time hours, and a supportive work environment.
- Other info: Opportunity for professional growth in a dynamic housing sector.
- Why this job: Make a difference in housing while developing your project management skills.
- Qualifications: Experience in Section 20 consultations and strong knowledge of leasehold legislation.
The predicted salary is between 44000 - 52000 £ per year.
An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes.
Responsibilities
- Manage the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record‑keeping across major works projects.
- Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act and act as the main point of contact for leaseholders regarding major works, costs and processes.
- Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information.
- Prepare accurate, clear and legally compliant consultation documentation.
- Manage and respond to leaseholder observations, queries and formal representations.
- Maintain detailed and auditable records to mitigate risk and support tribunal defence.
- Support resident engagement through meetings, drop‑ins and written communications.
Qualifications
- Proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment.
- Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985.
- Experience working on major works or planned maintenance programmes.
- Ability to interpret and communicate technical and financial information clearly.
- Excellent written communication skills, including formal notices and correspondence.
- Strong organisational skills with high attention to detail and stakeholder management.
Contract Details
- Work Hours: Full Time.
- Length of Contract: 6 Month Contract.
- Rate: £24.87 per hour LTD company rate. PAYE equivalent £21.20 per hour, inclusive of holiday.
Section 20 Project Officer in London employer: Service Care Solutions Ltd
Join a forward-thinking North London Housing Association that prioritises employee development and community engagement. With a supportive work culture, competitive pay, and opportunities for professional growth, this role as a Section 20 Project Officer offers a chance to make a meaningful impact in the housing sector while working alongside dedicated professionals committed to delivering high-quality services to residents.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Section 20 Project Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Section 20 Project Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold legislation and the Section 20 consultation process. We recommend practising common interview questions and scenarios related to major works projects so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that Section 20 Project Officer gig! We make it easy for you to find roles that match your skills and experience, so don’t miss out on the opportunity to join a fantastic team.
We think you need these skills to ace Section 20 Project Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Section 20 consultations. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language that reflects your understanding of leasehold legislation and the consultation process. We appreciate well-structured documents that are easy to read!
Showcase Your Communication Skills:Since this role involves a lot of communication with leaseholders and stakeholders, make sure your written application demonstrates your excellent communication skills. Use examples from your past experiences to illustrate how you’ve effectively managed queries and correspondence.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Legislation
Make sure you brush up on the Landlord & Tenant Act 1985 and any other relevant leasehold legislation. Being able to discuss these laws confidently will show that you’re not just familiar with the processes, but that you truly understand the legal framework behind them.
✨Prepare for Technical Questions
Expect questions about managing the Section 20 consultation process and how you handle technical and financial information. Think of specific examples from your past experience where you successfully navigated these challenges, as this will demonstrate your expertise.
✨Showcase Your Communication Skills
Since you'll be the main point of contact for leaseholders, it’s crucial to highlight your written and verbal communication skills. Prepare to discuss how you’ve effectively communicated complex information in the past, whether through formal notices or during resident engagement meetings.
✨Organisational Skills Matter
With a role that requires meticulous record-keeping and stakeholder management, be ready to talk about your organisational strategies. Share examples of how you’ve maintained detailed records and managed multiple projects simultaneously, ensuring compliance and mitigating risks.
