At a Glance
- Tasks: Manage leasehold properties and ensure compliance with legislation while delivering excellent customer service.
- Company: Respected North London Housing Association focused on homeownership services.
- Benefits: Competitive pay, potential for permanent position, and a supportive work environment.
- Other info: Full-time role with opportunities for career growth and development.
- Why this job: Join a dynamic team and make a real difference in people's homeownership experiences.
- Qualifications: Experience in leasehold roles and strong knowledge of relevant legislation required.
The predicted salary is between 44000 - 48000 £ per year.
A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, delivering a high-quality, customer-focused homeownership service across a varied portfolio.
THE ROLE
- Manage a portfolio of leasehold and shared ownership properties
- Interpret leases, agreements and relevant legislation to ensure compliance
- Prepare, monitor and reconcile service charges (estimated and actual)
- Deliver Section 20 consultations for major works and long-term agreements
- Liaise with internal teams on repairs, planned works and compliance matters
- Handle disputes, complaints, breaches and legal cases including tribunal and court
- Work with managing agents, contractors, solicitors and lenders while conducting scheme inspections
THE CANDIDATE
- Proven experience in a Leasehold or Homeownership role within a Housing Association or Local Authority setting
- Strong knowledge of leasehold legislation including LTA 1985/2003 and CLRA 2002
- Experience delivering Section 20 consultations end-to-end
- Confident managing service charges, budgets and financial processes
- Experience handling disputes, complaints and legal proceedings
- Excellent communication, organisation and stakeholder management skills
THE CONTRACT
- Working Hours: Full Time
- Length of Contract: 6 Month Contract, temp-perm
- Rate: £24.87 per hour (LTD company rate). PAYE equivalent: £21.20 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to or call on to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Leasehold Officer in London employer: Service Care Solutions Ltd
Join a respected North London Housing Association as a Leasehold Officer, where you will be part of a dedicated team committed to delivering exceptional homeownership services. Our inclusive work culture fosters professional growth and development, offering opportunities to enhance your skills in leasehold management while making a meaningful impact in the community. With competitive pay and a supportive environment, we prioritise employee well-being and collaboration, making us an excellent employer for those seeking a rewarding career in housing.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the hunt for a Leasehold Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow relevant housing associations and professionals on LinkedIn. Engage with their posts and share your insights on leasehold legislation. This will help you get noticed and show off your expertise in the field.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of leasehold legislation and service charge management. Be ready to discuss real-life scenarios where you've handled disputes or consultations, as this will demonstrate your hands-on experience.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, if you refer someone who lands a job, you could earn a nice bonus!
We think you need these skills to ace Leasehold Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in leasehold and homeownership roles. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of leasehold legislation and your experience with service charges!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Leasehold Officer role. Share specific examples from your past that demonstrate your ability to handle disputes and manage service charges effectively.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but don’t forget to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Legislation
Make sure you brush up on leasehold legislation, especially the LTA 1985/2003 and CLRA 2002. Being able to discuss these laws confidently will show that you’re not just familiar with the role but also understand the legal framework that underpins it.
✨Prepare for Section 20 Consultations
Since delivering Section 20 consultations is a key part of the job, think about your past experiences with this process. Be ready to share specific examples of how you've managed these consultations from start to finish, highlighting any challenges you faced and how you overcame them.
✨Showcase Your Communication Skills
As a Leasehold Officer, you'll need to liaise with various stakeholders. Prepare to demonstrate your excellent communication skills by discussing how you've effectively managed disputes or complaints in the past. Use real-life scenarios to illustrate your approach.
✨Financial Acumen is Key
Since managing service charges and budgets is crucial, be prepared to talk about your experience with financial processes. Bring examples of how you've monitored and reconciled service charges, and be ready to discuss any tools or software you’ve used to manage these tasks.
