At a Glance
- Tasks: Support the Brokerage function by sourcing and managing care packages and placements.
- Company: Join the London Borough of Hackney, a respected local authority.
- Benefits: Competitive hourly rates and valuable experience in a dynamic environment.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in health or social care and strong administrative skills.
The predicted salary is between 27.73 - 27.73 £ per hour.
The London Borough of Hackney is seeking a proactive and organised Brokerage Assistant to join the Commissioning Team within Children, Adults & Community Health. Reporting to the Senior Brokerage Manager, you will play a key role in supporting the Brokerage function—helping to source, arrange and manage care packages, residential placements, and supported living services. This is a fast‑paced role requiring strong coordination skills and the ability to work with a wide range of stakeholders.
Key Responsibilities
- Maintain and update databases relating to care placements, packages, and costs
- Liaise with social workers, care coordinators, providers, finance teams, and other stakeholders
- Support Brokerage Officers in sourcing and arranging care placements
- Maintain care home vacancy databases
- Monitor provider compliance and escalate issues where necessary
- Ensure accurate record‑keeping across systems such as Mosaic and CM2000
- Handle incoming calls, emails, and enquiries as part of the team’s duty system
- Support service users and carers in service delivery processes
- Contribute to policy and procedure development
What We’re Looking For
- Experience working in a health or social care setting
- Knowledge of residential or supported living placements
- Strong administrative and IT skills (databases, spreadsheets, case management systems)
- Excellent communication skills, both written and verbal
- Ability to manage workload independently and meet deadlines under pressure
- Experience working with multiple stakeholders and building effective relationships
- Understanding of data protection, confidentiality, and relevant legislation
Desirable Knowledge & Experience
- Familiarity with commissioning and procurement processes
- Knowledge of Adult Social Care legislation and Department of Health guidance
- Experience using financial or procurement systems
- Experience handling complaints and monitoring service performance
Why Apply?
- Opportunity to work within a respected London local authority
- Gain valuable experience in a busy commissioning and brokerage environment
- Competitive hourly rates
- Immediate start available
Brokerage Assistant in London employer: Service Care Solutions Ltd
The London Borough of Hackney is an excellent employer, offering a dynamic work environment where you can make a meaningful impact in the community. With a strong focus on employee development and support, you will have opportunities to grow your skills within a collaborative team dedicated to improving health and social care services. Located in vibrant Hackney, you'll enjoy the benefits of working in a culturally rich area while contributing to essential services that enhance the lives of residents.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Assistant in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Brokerage Assistant in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Service Care Solutions Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Service Care Solutions Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Service Care Solutions Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
