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- Tasks: Deliver and fit medical equipment while providing top-notch customer service.
- Company: Join Service Care Solutions, a leader in healthcare logistics.
- Benefits: Earn £13.50 per hour with opportunities for training and personal development.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Must have a full UK Driving Licence and GCSEs in English and Maths.
- Other info: Enjoy a dynamic role with flexible hours and the chance to grow your skills.
Service Care Solutions are seeking a reliable and customer-focused Driver/Fitter to join a Two-Man Crew responsible for distributing, fitting, and collecting complex medical equipment to members of the public. This role goes beyond deliveries: You will play an integral part in improving lives by providing essential equipment with care and professionalism.
In this rewarding role, you will demonstrate initiative by supporting health colleagues, making low-level decisions on equipment distribution and fitting, and ensuring a seamless experience for service users.
Your Key Responsibilities will include:
- Deliver and fit complex medical equipment across the region while providing excellent customer service.
- Make informed decisions regarding equipment distribution and fitting, amending plans where necessary and providing feedback.
- Accurately complete all delivery, fitting, and collection paperwork to the required standard.
- Operate handheld scanners correctly to ensure accurate records.
- Carry out daily vehicle safety checks, including fluid levels, tyre pressure, and cleanliness.
- Load and unload vehicles safely and efficiently while adhering to road safety and load-carrying standards.
- Agree delivery schedules with the transport admin team and identify the most effective routes.
- Maintain service KPIs for planned deliveries and collections.
- Ensure returned equipment is booked back and stored appropriately.
- Assist with warehouse operations as required.
Requirements
- Physically fit to safely lift and carry equipment.
- Full UK Driving Licence required.
- Enhanced DBS disclosure required.
- Uniform to be worn daily, with a professional attitude and appearance expected.
What We’re Looking For:
- Experience: Multi-drop van delivery, collection, and fitting experience. Previous experience working with people with complex needs. Customer-facing experience. Familiarity with warehouse operations and delivery schedules.
- Skills & Knowledge: Problem-solving skills and the ability to think on your feet. Strong geographical knowledge of the local area. Effective communication and excellent driving skills. Ability to operate handheld scanners and organise paperwork accurately. Awareness of transport systems and infrastructure requirements.
- Behaviours: Empathetic and understanding of the needs of people with disabilities and older individuals. Calm, reliable, and professional under pressure. Adaptable to changing business demands. Punctual, flexible, and committed to providing a high standard of service.
- Qualifications: Full UK Driving Licence. GCSEs in English and Mathematics (Grade 9-4 or equivalent). Willingness to undertake relevant training and personal development.
To apply for this role or to get more information, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.
Logistics Driver employer: Service Care Solutions Ltd
Contact Detail:
Service Care Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes in Gloucester. Having a strong geographical knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your ability to remain calm and professional under pressure, which is crucial for this role.
✨Tip Number 3
Brush up on your problem-solving skills. Be ready to discuss scenarios where you've had to think on your feet or adapt to changing circumstances, as this is a key requirement for the Logistics Driver position.
✨Tip Number 4
Prepare to demonstrate your understanding of the needs of people with disabilities and older individuals. Showing empathy and awareness in this area will set you apart as a candidate who truly cares about improving lives through your work.
We think you need these skills to ace Logistics Driver
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Logistics Driver position. This will help you tailor your application to highlight relevant experience.
Tailor Your CV: Make sure your CV reflects your experience in multi-drop van delivery, customer service, and any relevant skills such as problem-solving and effective communication. Use specific examples that demonstrate your ability to meet the job's requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of delivering medical equipment with care. Mention your experience working with people with complex needs and how you can contribute to improving their lives.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Service Care Solutions Ltd
✨Showcase Your Customer Service Skills
As a Logistics Driver, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and decision-making. Think of scenarios where you had to adapt your plans or solve unexpected issues during deliveries, and be ready to discuss these during the interview.
✨Know Your Local Area
Strong geographical knowledge is essential for this position. Brush up on local routes and any potential challenges you might face while delivering medical equipment in the area.
✨Highlight Your Physical Fitness
Since the job involves lifting and carrying equipment, be sure to mention your physical fitness and any relevant experience that demonstrates your ability to handle the demands of the role.
