At a Glance
- Tasks: Manage leasehold properties and ensure compliance with legislation while delivering excellent customer service.
- Company: Respected North London Housing Association focused on homeownership services.
- Benefits: Competitive pay, potential for permanent position, and a supportive work environment.
- Other info: Full-time role with opportunities for career growth and development.
- Why this job: Join a dynamic team and make a real difference in the community through housing services.
- Qualifications: Experience in leasehold roles and strong knowledge of relevant legislation required.
The predicted salary is between 44000 - 46000 £ per year.
A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, delivering a high-quality, customer-focused homeownership service across a varied portfolio.
THE ROLE
- Manage a portfolio of leasehold and shared ownership properties
- Interpret leases, agreements and relevant legislation to ensure compliance
- Prepare, monitor and reconcile service charges (estimated and actual)
- Deliver Section 20 consultations for major works and long-term agreements
- Liaise with internal teams on repairs, planned works and compliance matters
- Handle disputes, complaints, breaches and legal cases including tribunal and court
- Work with managing agents, contractors, solicitors and lenders while conducting scheme inspections
THE CANDIDATE
- Proven experience in a Leasehold or Homeownership role within a Housing Association or Local Authority setting
- Strong knowledge of leasehold legislation including LTA 1985/2003 and CLRA 2002
- Experience delivering Section 20 consultations end-to-end
- Confident managing service charges, budgets and financial processes
- Experience handling disputes, complaints and legal proceedings
- Excellent communication, organisation and stakeholder management skills
THE CONTRACT
- Working Hours: Full Time
- Length of Contract: 6 Month Contract, temp-perm
- Rate: £24.87 per hour (LTD company rate). PAYE equivalent: £21.20 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Leasehold Officer employer: Service Care Solutions Ltd
Join a respected North London Housing Association as a Leasehold Officer, where you will be part of a dedicated team committed to delivering exceptional homeownership services. With a strong focus on employee development and a collaborative work culture, this role offers the chance to grow your expertise in leasehold legislation while making a meaningful impact in the community. Enjoy competitive pay, a supportive environment, and the opportunity to work in vibrant Islington, known for its rich culture and diverse community.
Contact Details:
Service Care Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Leasehold Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on leasehold legislation and recent changes in the field. We recommend practising common interview questions related to service charges and dispute resolution to show you're the right fit.
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. Check out our website for roles that match your skills and interests, and tailor your approach to each one!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leasehold Officer role. Highlight your experience with leasehold legislation and any relevant roles you've had in housing associations or local authorities. We want to see how your skills match what we're looking for!
Showcase Your Skills:In your application, don’t just list your duties from previous jobs. Instead, showcase specific achievements and how you’ve successfully managed service charges or handled disputes. This helps us see the real impact you've made in your past roles.
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role. Let us know why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Service Care Solutions Ltd
✨Know Your Legislation
Make sure you brush up on leasehold legislation, especially the LTA 1985/2003 and CLRA 2002. Being able to discuss these laws confidently will show that you’re not just familiar with the role but also understand the legal framework that underpins it.
✨Prepare for Financial Questions
Since managing service charges and budgets is a key part of the job, be ready to discuss your experience with financial processes. Think of specific examples where you’ve prepared, monitored, or reconciled service charges, and be prepared to explain your approach.
✨Showcase Your Communication Skills
This role requires excellent communication and stakeholder management skills. Prepare to share examples of how you've effectively liaised with internal teams, contractors, or even handled disputes. Highlighting your ability to communicate clearly can set you apart.
✨Understand the Role's Challenges
Familiarise yourself with common challenges faced in leasehold management, such as handling complaints or legal proceedings. Be ready to discuss how you would approach these situations, demonstrating your problem-solving skills and proactive mindset.
